Case Manager ERF

Salary Range: $25.50-$38.50 Per hour

Day Shift: Monday to Friday 8am-4:30pm

About Us: LifeMoves is one of the largest and most effective providers of shelter and supportive services acrossSilicon Valley and the San Francisco Peninsula. As a results-driven organization since 1987 our mission has beento provide interim housing and supportive services that create opportunities for homeless families and individuals torapidly return to stable housing and long-term self-sufficiency. Our successful therapeutic service model combinesclean modern housing with intensive supportive services that promote dignity and motivate our clients to achieveautonomy. LifeMoves operates over 15 major sites from San Jose to Daly City.

Culture: LifeMoves staff are dedicated to serving our community. Diverse in background outlook and lifeexperience our team addresses important social issues with passion and creativity. A culture of collaboration andinnovation provides a thriving and successful environment for all. We foster personal growth through ongoinginvestment in the professional development of our staff. Together we are committed to breaking the cycle ofhomelessness and helping our clients achieve long-term Summary: The Case Manager for the Encampment Resolution Funding (ERF) program provides outreachservices to unsheltered individuals and households residing in San Mateo Countys Critical Homeless EncampmentZones (CHEZ). The primary focus is on CHEZ sites in San Mateo Burlingame San Bruno South San Franciscoand Menlo Park with flexibility to serve other ERF clients as needed. Key responsibilities include outreach andengagement case management participation in Multi-Disciplinary Team (MDT) meetings and rapid response tocommunity inquiries or referrals. The goal is to assist individuals in accessing housing and connecting to criticalresources such as shelter health services and other support systems.

Case Management Duties:

• Provide intensive field-based case management to unsheltered individuals maintaining a caseload of 1520 clients with a minimum of twice-monthly in-person contact.
• Develop and implement client-centered housing plans to assist individuals in rapidly transitioning fromhomelessness to permanent housing following Housing First principles.
• Conduct rapid response outreach and engagement within eight (8) business hours of the request.
• Support collaboration through active participation in multidisciplinary team (MDT) meetings with keystakeholders including law enforcement San Mateo County BHRS Street Medicine homeless sheltersand other safety net providers while ensuring compliance with confidentiality policies and proper consentprotocols for information sharing.
• Engage clients in trauma-informed harm-reduction services supporting access to shelters health servicesand housing resources without prerequisites such as sobriety or income.
• Assist clients in obtaining documents completing housing applications and navigating referrals forservices like substance use treatment mental health care and permanent supportive housing.
• Collaborate with multidisciplinary teams service providers and housing programs to ensure warmhandoffs and continuity of care when clients transition between programs.
• Support clients post-housing transition with ongoing case management and resource connections for up to ayear to promote stability and goal achievement.
• Monitor and reassess client progress coordination with community partners and maintaining consistenthigh-quality and up-to-date documentation and data.
• Other duties as assigned by Supervisor.

• Bachelors degree in social work psychology or related field with a minimum of two years casemanagement experience. Relevant lived experience can be substituted for education.
• Excellent communication and interpersonal skills; proven ability to collaborate with community partners
• Understanding of the issues faced by homeless individuals and other marginalized populations in crisis
• Availability to work occasional evenings and weekends.
• Experience working with mentally ill and dually diagnosed clients highly desirable
• An understanding of ideas and practices that promote diversity equity and inclusion; and a commitment toongoing professional development in this area.
• Bi-lingual Spanish language capabilities a plus

COMPENSATION AND BENEFITS

In addition to a competitive hourly/annual base salary this rewarding role may include an exceptional benefits package that includes medical and dental optional vision Paid Time Off (PTO) for vacation and sick time (15 days of PTO/year) paid holidays (13/year and one floating holiday) HSA FSA EAP 401k life insurance short- and long-term disability legal benefits Tickets At Work program pet insurance education support benefits student debt repayment support and ultimately a job with a highly regarded mission-driven organization and team that will inspire you daily!

LifeMoves is an Equal Opportunity Employer. We provide equal employment opportunities to all individuals regardless of age race color religion sex national origin political affiliation marital status physical or mental disability (when non-disqualifying) sexual orientation membership or non-membership in an employee organization personal favoritism or any other non-merit-based factor.

At LifeMoves we embrace and celebrate diversity in all its forms. We honor the unique identities experiences and perspectives of our team members and are dedicated to cultivating an inclusive equitable and welcoming environment. Together we strive to create a culture that values and empowers every individual.

If you need accommodations related to a disability during the application process please contact the Human Resources Department at .