Billing Coordinator

About the company

Established in Raleigh NC in 1971 Piedmont Service Group is a privately held energy-efficiency and facilities services company focused on helping commercial industrial institutional and government organizations operate and maintain their buildings in a safe healthy and efficient way.

With offices across the Carolinas and Virginia our team supports customers locally while building long-term relationships and delivering practical high-quality solutions.

About the position

Reporting to the controller as a billing coordinator youll work closely with service managers service coordinators accounts receivable and the Controller to keep billing accurate timely and moving.

This role is key to making sure completed work turns into clean invoices that go out quickly with the right backup so we get paid and avoid unnecessary issues/rework.

This role is critical to improving billing speed accuracy and cash flow across service operations.

What youll be doing

Billing:

• Close out repair calls daily and generate invoices (email/mail as needed).
• Review service/repair calls pending and invoice gross margin reports weekly and flag any issues to Service Managers.
• Keep billing moving no completed work sitting unbilled.

Portals:

• Enter and manage invoices through customer-specific billing portals.

Revenue Review:

• Complete weekly reviews for service/repair calls including over/under adjustments.

Collections Support:

• Work with the collections team on aging balances and past-due items.
• Help resolve issues holding up payment (missing info incorrect billing etc.)
• Service Call Maintenance:
• Review and close completed service calls
• Flag discrepancies or missing information back to Service Managers

Administrative Responsibilities

• Follow internal accounting policies and controls to ensure billing is accurate and consistent.
• Occasionally help with other team members for coverage/exposure not limited to: AP AR billing other divisions or general accounting requests.
• Support audit requests as needed (research reconciliations documentation).
• Assist with project purchase order generation as part of the team workflow.
• Stay up to date on accounting practices and system/process changes.

Travel

Occasional travel to branch locations as needed 5%

Piedmont Service Group is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion gender identity sexual orientation national origin disability or status as a protected veteran.

What were looking for

• Two-year degree in accounting or 5 years of relevant experience.
• Comfortable with Excel and basic reporting tools.
• Organized detail-oriented and able to manage multiple items at once.

What will make you stand out

• 4-year degree in accounting.
• Able to communicate clearly with both accounting and operations teams.
• Experience with Great Plains and Wennsoft.
• Be comfortable covering other areas of accounting.

*For a confidential consideration please forward resume to: