Benefits Lead

Here at Appian our values of Intensity and Excellence define who we are. We set high standards and live up to them ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment holding ourselves and each other accountable to achieve the best results. When you join Appian youll be part of a passionate team dedicated to accomplishing hard things together.

We are seeking a proactive and execution-oriented Global Benefits Lead to help scale and optimize our global benefits programs. Reporting to the Senior Manager Benefits this role will serve as a key operational partner supporting day-to-day U.S. benefits administration while contributing to benefits delivery across EMEA and APJ.

This position is ideal for a highly organized solutions-driven professional who thrives in a fast-paced environment operates with a high degree of ownership and can independently manage multiple priorities across a global workforce. The ideal candidate combines strong operational excellence with analytical thinking vendor management experience and a passion for delivering an exceptional employee experience.

This role is based at our HQ in McLean VA. Appian was built on a culture of in-person collaboration which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.

Key Responsibilities:

U.S. Benefits Administration

• Support the administration of U.S. health and welfare programs including medical dental vision HSA/FSA life and AD&D disability leave programs and voluntary benefits.

• Assist with daily administration of the U.S. 401(k) program including employee inquiries compliance coordination and partnership with plan administrators and financial advisors.

• Partner with internal stakeholders and leave administration vendor to support employee leave programs including FMLA STD LTD parental leave and state-specific leave programs.

• Ensure timely and accurate processing of enrollments life events audits and payroll-related benefits activities.

Global Benefits Support (EMEA & APJ)

• Support the administration and delivery of benefits programs across EMEA and APJ regions in partnership with local brokers vendors and HR teams.

• Assist with global renewals implementation activities employee communications and benefits data management.

• Help ensure smooth execution of regional benefit programs while supporting compliance with local statutory requirements and market practices.

• Maintain accurate global benefits documentation enrollment workflows and reporting.

Compliance & Vendor Management

• Support compliance efforts related to ERISA ACA COBRA HIPAA nondiscrimination testing and other U.S. regulatory requirements.

• Partner with regional stakeholders to support compliance and governance activities across international programs.

• Assist with vendor management activities including implementations renewals invoice auditing issue resolution and ongoing performance monitoring.

Process Improvement & Strategic Initiatives

• Identify opportunities to improve benefits operations streamline processes and enhance the employee experience globally.

• Analyze claims data utilization trends and vendor reporting to identify insights and support recommendations.

• Support key annual initiatives including Open Enrollment systems testing/configuration employee education and benefits communications.

• Leverage technology and AI-enabled tools to improve operational efficiency reporting and communication workflows.

Qualifications & Skills

• 5 years of experience in benefits administration with demonstrated ownership of complex benefits programs.

• Bachelors degree in Human Resources Business Administration or a related field.

• Strong working knowledge of U.S. health and welfare benefits and retirement plans; international benefits exposure across North America EMEA and/or APJ preferred.

• Experience partnering with external vendors brokers and cross-functional internal stakeholders.

• Strong analytical and problem-solving skills with experience working in spreadsheets reporting and data audits.

• Experience with benefits administration systems; Workday experience strongly preferred.

• Comfort leveraging AI and automation tools to improve workflows and productivity.

• Ability to manage multiple priorities independently in a fast-paced evolving environment.

Tools and Resources

• Training and Development: During onboarding we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
• Growth Opportunities: Appian provides a diverse array of growth and development opportunities including our leadership program tailored for new and aspiring managers a comprehensive library of specialized department training through Appian University skills based training and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
• Community: Well immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social educational and outreach activities to connect with Appianites and larger initiatives throughout the company.

Benefits

Appian offers a comprehensive benefits package designed to support your health wellbeing and financial future. Benefits may include health coverage Employee Assistance Program (EAP) with free mental health support life and disability insurance an Employee Stock Purchase Program (ESPP) a retirement/pension plan wellness dollars tuition reimbursement family-forming benefits and more. Benefits vary by countryplease ask your Talent Acquisition contact for details specific to the location you are applying to.

About Appian

Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. Weve been automating processes for more than 25 years and understand enterprise operations like no one else. For more information visit . Nasdaq: APPN

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Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal state or local law.

Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process please contact us by email at. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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