BDC Specialist
Job Location:
Brentwood, TN - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
About EV Auto
EV Auto is an electric vehicle dealership specializing in buying selling and servicing EVs. Our Brentwood TN store is part of a
growing multi-location team with a simple standard: every customer gets a fast honest and helpful experience every time.
About the Role
No call goes unanswered. No message slips through the cracks.
As a BDC Specialist at our Brentwood location you are the first voice customers hear and the first message they receive. You will
guide people through their EV journey keep deals moving and make sure every interaction is fast warm and helpful.
This is a high-ownership role. You set the tone for the customer experience from the first hello to a signed deal. If you stay calm
under pressure communicate clearly and take pride in a clean inbox and a full follow-up queue this role is for you.
What You Will Do
Respond to customers via phone and text quickly warmly and helpfully
Ensure zero missed calls and zero missed messages
Answer questions about vehicles services and the buying process (we will train you on the EV side)
Follow up consistently to keep customers engaged and deals progressing
Turn frustrated customers into satisfied ones through patience and honesty
Keep our CRM updated and accurate details matter
Connect customers with what they need even when they are still figuring it out
Work alongside our Brentwood sales and service teams
Share customer feedback so we can keep improving
What We Are Looking For
Reliable and organized you follow through on everything
Strong communicator: clear writing clear speech good listening
Calm and positive under pressure
Prior BDC or customer-facing experience is a plus attitude and work ethic matter most
Comfortable picking up new software and systems
Bilingual or multilingual is a strong bonus
Compensation and Benefits
$20/hour commission
In-person role based in Brentwood TN
Schedule includes rotating Saturdays
Paid training no prior EV knowledge required
Supportive team environment
EV Auto is an equal opportunity employer.
Required Experience:
IC
About Company
Pay: $36,000/year + commission Location: Bountiful, UT — In person About EV Auto EV Auto is an electric vehicle dealership focused on making the EV buying proce...
