ALM Platform Engineer

This role sits in Fords Connected Vehicle Softwares Work Management System team supporting an enterprise-scale Jama Connect environment used across vehicle development. Your responsibilities will be divided between ongoing operational support and implementing project-driven improvements focusing on updating application lifecycle management processes enhancing system integrations and increasing comprehensive traceability for engineering teams and organizational leadership.

What youll do...

• Operate and support Jama Connect in an enterprise-scale including administration troubleshooting and user enablement via a ticket-driven support model.
• Configure and maintain Jama Connect projects: item types workflows relationship rules baselines review/approval flows permissions and project templates.
• Respond to user requests and incidents (access provisioning defects performance/usage issues) providing clear guidance and driving issues to resolution with internal partners and vendors as needed.
• Deliver platform improvements including new capabilities process standardization and usability enhancements that improve engineering outcomes.
• Build maintain and enhance integrations between Jama Connect and adjacent toolchains (e.g. issue tracking test management source control CI/CD) using REST APIs and scripting/automation.
• Troubleshoot integration failures end-to-end (authentication data mapping event timing API limits) implement fixes and improve monitoring/operability to reduce recurring incidents.
• Plan and execute data migrations cleanup and standardization efforts (field normalization duplicate reduction hierarchy/relationship repair) to improve data quality and reporting reliability.
• Support data exchange activities using ReqIF (import/export) including migrations supplier/customer interchange and troubleshooting data/relationship fidelity.
• Develop reporting and information radiators that improve traceability transparency for program teams and leadership (coverage status gaps risk/aging) with an emphasis on actionable insights.
• Contribute to governance: define and maintain standards templates best practices and change-management practices that scale across a large engineering organization.

Youll Have

• Bachelors degree in Computer Science Information Systems Engineering or a related field (or equivalent combination of education and experience).
• 35 years of experience administering supporting or engineering solutions around an ALM/requirements/test/issue platform.
• Hands-on experience with at least one comparable tool such as Polarion IBM DOORS/DOORS Next Azure DevOps or similar.
• 3-5 years experience importing/exporting requirements using ReqIF (or similar interchange formats) to support migrations and cross-organization data exchange.
• 3-5 years experience with Intermediate scripting experience (Python preferred) and comfort building automation to reduce manual effort and improve reliability.
• 3-5 years experience with working knowledge of REST APIs (authentication endpoints payloads pagination) and the ability to use APIs to integrate systems and automate repeatable tasks.
• 3-5 years experience Demonstrating the ability to troubleshoot integrations and production issues using logs data analysis and systematic root-cause investigation.
• 3-5 years experience working in a ticket-driven support model with strong written communication and customer focus.
• Ability to balance operational support with delivery of project-based enhancements in a multi-stakeholder environment.

Even better you may have

• Experience with Atlassian Jira and Confluence including workflow concepts and cross-tool traceability.
• Experience with integration platforms such as Planview Hub (or similar iPaaS/connectors) to connect ALM toolchains.
• Familiarity with GitHub and GitHub Actions especially where automation supports ALM governance and traceability.
• Exposure to test management tools (e.g. TestRail Xray) and integrating test artifacts with requirements and defects.
• Experience creating dashboards reports or information radiators that communicate traceability status and risk to technical and leadership audiences.

As an established global company we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe or keep you close to home Will your career be a deep dive into what you love or a series of new teams and new skills Will you be a leader a changemaker a technical expert a culture builderor all of the above No matter what you choose we offer a work life that works for you including:

Immediate medical dental vision and prescription drug coverage

Flexible family care days paid parental leave new parent ramp-up programs subsidized back-up child care and more

Family building benefits including adoption and surrogacy expense reimbursement fertility treatments and more

Vehicle discount program for employees and family members and management leases

Tuition assistance

Established and active employee resource groups

Paid time off for individual and team community service

A generous schedule of paid holidays including the week between Christmas and New Years Day

Paid time off and the option to purchase additional vacation time.

This position is a salary grade 7 and ranges from $86600-$144900.

Final determination of salary grade will be based on candidates skills and experience and base salary will be set within the applicable range according to job scope responsibility and competitive market value.

For more information on salary and benefits click here: sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race religion color age sex national origin sexual orientation gender identity disability status or protected veteran the United States if you need a reasonable accommodation for the online application process due to a disability please call 1-.

This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week. #LI-Hybrid

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