AI Integration Consultant Research LabsLearning and Development

Arc Technologies Group, LLC

Job Location:

Indianapolis, IN - USA

Monthly Salary: Not Disclosed

Posted on: 8 days ago

Vacancies: 1 Vacancy

Job Summary

Job Title:AI Integration Consultant; Research Labs/Learning and Development
Process Automation & Technology Solutions

Employment Type: Contract (FTE W-2 through Arc Technologies Group)
Client: A leading global pharmaceutical company (Fortune 100)
Location: Indianapolis IN (On-site)
Duration:18 Months

Our clients Research Laboratories team with Learning and Development (L&D) is looking to hire a Contractor Process Automation & Technology Solutions role to support the implementation of automation workflows technology solutions and AI-enabled tools throughout L&D. Working closely with the Technology Lead and Data Metrics Strategy Lead this contractor will drive process efficiency through ServiceNow Power Automate and Smartsheet solutions while providing technical consultation for learning technology implementations. This role requires cross-functional collaboration with other Learning and Development groups and technology teams to deliver enterprise solutions.

This is a contract engagement through Arc Technologies Group (ATG) a boutique IT professional services firm specializing exclusively in life sciences. The role is embedded within the Learning & Development organization of a top-tier global pharmaceutical company supporting their research laboratories division. As an ATG contractor you will be W-2 employed by Arc Technologies Group and work on-site or hybrid as required by the client. ATG provides technology solutions that actually work for regulated life sciences environments; bringing deep industry experience across IT/OT convergence digital transformation and compliance-driven technology implementations.

Primary Responsibilities:

1. Process & Workflow Automation

a. Develop and maintain automated workflows using ServiceNow Power Automate and Smartsheet to support learning processes.

b. Design and build ServiceNow catalog items and workflows for RL L&D service requests.

c. Provide ownership and maintenance support of current workflow solutions and SharePoint lists.

d. Monitor and manage the RL L&D technology request form triaging and responding to incoming requests.

e. Collaborate with internal automation teams to develop and optimize workflow solutions.

2. AI Solutions Development

a. Develop AI-powered solutions to improve processes using Microsoft Copilot Copilot Agents Copilot Studio and Claude.

b. Create Copilot Agents and custom AI assistants to support L&D operations and learner experiences.

c. Leverage Claude and Claude Code for development automation and process improvement.

d. Recommend and implement AI tools to create efficiencies in content generation data analysis and learner support.

e. Stay current with emerging AI technologies and provide recommendations for adoption.

3. Technology Implementation & Learning Technology Projects

a. Support Learning Process and Technology team members with key initiatives and technology tool development.

b. Consult with L&D team members on best solutions for implementing technology to drive efficiency.

c. Provide project support and technical expertise for learning technology implementations.

d. Drive the development and delivery of technology solutions in collaboration with the RL L&D team.

e. Support LMS administration and reporting needs particularly with SuccessFactors Learning.

4. Cross-Functional Collaboration

a. Work closely with the Technology Lead and Data Metrics Strategy Lead to align technology solutions with organizational priorities.

b. Collaborate with other Learning and Development groups across the client to implement shared technology solutions.

c. Partner with enterprise technology teams and IT to ensure alignment with corporate standards and infrastructure.

d. Consult on learning technology projects across the organization providing expertise on implementation best practices.

5. Web Server & Content Management

a. Manage and maintain content on RL L&D web servers in compliance with client policies.

b. Provide support for RL L&Ds learning content server and related infrastructure.

c. Ensure web content meets accessibility security and organizational standards.

6. Document Knowledge & Data Management

a. Provide support for document and knowledge management initiatives within RL L&D.

b. Develop and maintain SharePoint sites and knowledge repositories for performance support materials.

c. Consult with business partners on knowledge management best practices and solutions.

d. Support data management practices to ensure information accuracy and accessibility.

Minimum Qualification Requirements:

Bachelors degree or higher in Technology Management Information Systems Computer Science or related programs
3 years demonstrated expertise in process automation tools such as ServiceNow Power Automate and Smartsheet
Experience developing ServiceNow catalogs workflows and service portal solutions
Proven experience with Microsoft Power Platform (Power Automate Power Apps)
Experience with web server management and content administration
Demonstrated ability to scope lead and deliver technology projects
Experience implementing or supporting learning technology projects

Other Information/Additional Preferences:

M.S. degree in Technology Management Computer Science or related field
Self-starter with passion for technology automation and continual improvement
Experience with LMS administration and configuration particularly SAP SuccessFactors Learning
Experience developing solutions with current AI technologies (Microsoft Copilot Copilot Studio Copilot Agents Claude Claude Code)
Working knowledge of and/or experience in a regulated pharmaceutical environment
Experience with SharePoint administration and development
Knowledge of HTML CSS JavaScript for web content management
Programming knowledge such as JavaScript JSON Python or SQL
Growth mindset with desire to improve organizational outcomes through technology
Demonstrated ability to manage multiple projects simultaneously
Effective problem-solving skills to evaluate and resolve business and organizational challenges
Demonstrated success influencing without authority
Effective communication skills with ability to build trust with internal and external partners
Experience working cross-functionally with multiple teams and stakeholders

Benefits:

Medical/Dental/Vision
401K
Paid Time Off

Arc Technologies Group employees are paid on an hourly basis; this is not a salaried position.

What to Expect as a External Contractor:

W-2 Employment: You will be employed by Arc Technologies Group. We handle all payroll tax withholding and employment compliance.
Pre-Employment Requirements: This role requires successful completion of a background check and drug screening as part of our clients Global Screening Standards prior to your start date.
Timekeeping: Hours are submitted weekly through the clients VMS system and approved by your hiring manager or PoC.
Equipment: Client-issued equipment (laptop badges etc.) will be provided as applicable and must be returned at the conclusion of the assignment.
Assignment Extensions: Assignments may be extended based on business need and mutual agreement. Extension decisions are made by the client hiring manager in coordination with the MSP and Arc Technologies Group.
Health Surveillance: Depending on the role the client may require enrollment in specific health surveillance panels (e.g. respiratory lab animal allergy cytotoxic compounds) prior to start.

EEO & Employment Eligibility:

Arc Technologies Group LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation age gender identity or gender expression national origin disability or veteran status. ATG also complies with all applicable national state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA.

ATG is an E-Verify employer. This position requires work authorization in the United States.

Who we are:

Arc Technologies Group is a boutique professional services firm focused exclusively on life sciences; including pharmaceutical manufacturing biotech CDMO medical devices and animal health. We deliver technology that actually works for organizations operating in highly regulated environments. Our team brings deep experience in IT/OT convergence cybersecurity digital transformation and compliance-driven technology solutions across the entire life sciences technology space. We are proud to be an approved supplier in clients contingent workforce program and are committed to matching qualified professionals with meaningful contract opportunities at one of the worlds leading pharmaceutical companies.

Required Experience:

Contract

Job Title:AI Integration Consultant; Research Labs/Learning and DevelopmentProcess Automation & Technology SolutionsEmployment Type: Contract (FTE W-2 through Arc Technologies Group)Client: A leading global pharmaceutical company (Fortune 100)Location: Indianapolis IN (On-site)Duration:18 MonthsOur ...