Account Manager

At Viking Engineering & Development this isnt a typical sales role. Every team member plays a direct role in our success-and this position is key to building and maintaining strong relationships with our customers while driving growth in our nails product line.

In this role youll work at the intersection of sales customer service and logistics. Youll have the opportunity to connect directly with customers manage orders from start to finish and collaborate with internal teams and external partners to ensure a seamless experience. Your organization communication and problem-solving skills will have a real impact on both customer satisfaction and operational success.

If you enjoy building relationships staying organized in a fast-paced environment and being part of a team that values ownership and accountability this is a role where you can thrive.

About the Role

Viking is seeking a Nails Account Manager who is detail-oriented proactive and this role you will be responsible for managing customer accounts generating new business opportunities and coordinating logistics to support timely and accurate product delivery.

Youll partner closely with customers suppliers warehouses and internal teams to ensure orders are processed efficiently and expectations are met or exceeded.

What Youll Do

Sales & Customer Management

• Develop new business opportunities through outbound calls and follow-up communication
• Build and maintain strong relationships with existing customers
• Prepare quotes sales orders and supporting documentation accurately and efficiently
• Maintain accurate and up-to-date customer records in company systems
• Proactively communicate with customers regarding pricing order status shipping updates quality concerns and collections
• Manage order processing including order entry purchase orders receiving and packing slip verification
• Generate and review sales and inventory reports to support decision-making
• Identify and escalate product or quality concerns in accordance with company procedures

Logistics & Supply Chain Coordination

• Coordinate product transportation from suppliers and warehouses
• Monitor shipping schedules and ensure timely delivery
• Manage inventory levels and maintain strong relationships with warehouse partners
• Track inbound and outbound shipments including direct customer deliveries
• Work with transportation providers to secure competitive freight pricing
• Maintain strong working relationships with logistics partners

What Were Looking For

Education & Experience

• High school diploma or GED required
• 3 years of customer service or sales experience preferred
• Experience working in a fast-paced multi-tasking environment

Skills & Competencies

• Strong organizational skills with exceptional attention to detail
• Excellent communication and interpersonal skills
• Ability to manage multiple priorities and deadlines
• Customer-focused mindset with strong problem-solving ability
• Comfortable communicating regularly by phone and email

Preferred Qualifications

• Bachelors degree or equivalent experience
• Previous sales experience
• Experience with CRM or database systems

Why Youll Love Working at Viking

As an employee-owned company Viking offers a culture where every employee contributes to our success. Youll work in a collaborative hands-on environment where your work directly impacts customers and business performance.

Pay and Benefits

This is a full-time in-office exempt position with standard business hours.

Starting pay for this position is $66000-$79000 and complies with federal and local regulations and may vary based on factors such as market conditions level of experience and training education certifications as well as internal and external equity.

Viking offers a comprehensive benefits package including:

• Health Dental and Vision Insurance
• Short-Term and Long-Term Disability
• Life Insurance (Basic and Voluntary)
• HSA and FSA options
• 401(k) with company match
• Paid Time Off and Paid Holidays
• Viking Ownership Program
• Annual Bonus Program

Ready to Build Something That Lasts

At Viking owner supports the craftsmanship reliability and performance our customers depend on. If youre ready to grow your career with a team that values excellence and people wed love to meet you.

Required Experience:

Manager