Academic Coaching Program Coordinator

Agency

Department

TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11000 students from 47 states and 54 foreign nations. We employ over 1400 full-time and 2000 part-time Islanders (including students/GAs). The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees including doctoral programs. As a member of the Texas A&M University System TAMU-CC benefits from a range of resources increased visibility and influence and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies.

PURPOSE

The Academic Coaching Program Coordinator is responsible for managing the implementation coordination and assessment of academic coaching and student success initiatives that support the universitys commitment to student success and retention. The Coordinator manages the day-to-day operations of the academic coaching program including supervision of Academic Success Coaches and peer coaches coordination of intervention strategies and student support efforts and implementation of coaching-related collaboration with the Director of Seminar & Retention the Coordinator ensures students receive high-quality coaching and support services designed to promote academic persistence and success.

RESPONSIBILITIES

Operations: 55%

• Manage the day-to-day operations of the academic coaching program including coordination of student caseloads coach assignments and service delivery.

• Supervise Academic Success Coaches and peer coaches by providing guidance direction and support related to coaching practices case management and student success initiatives.

• Coordinate intervention strategies and outreach efforts for students experiencing academic difficulty including conditionally admitted students students on academic probation and in academic recovery and other identified student populations.

• Support the implementation of departmental goals coaching initiatives and retention efforts in collaboration with the Director of Seminar & Retention.

• Assist with teaching assigned university seminar sections.

• Coordinate academic coaching-related events workshops and engagement opportunities that support student success and persistence.

Program Management: 35%

• Coordinate academic coaching program functions and student success initiatives to ensure effective service delivery and alignment with departmental priorities.

• Collaborate with campus partners including departments involved in student transition and retention efforts to support cross-departmental student success initiatives such as Summer Bridge programming.

• Generate and analyze reports on student trends risk indicators coaching utilization and program outcomes utilizing student success technology platforms including Starfish.

• Communicate findings and trends to departmental leadership to support data-informed decision making and continuous improvement.

• Assist in the implementation and assessment of coaching interventions student engagement efforts and program effectiveness.

Supervisory Management: 10%

• Support the hiring onboarding training and professional development of Academic Success Coaches and peer coaches in collaboration with the Director of Seminar & Retention.

• Provide ongoing feedback and supervision to coaching staff to ensure consistency effectiveness and high-quality student support.

• Evaluate the effectiveness and efficiency of academic coaching services and identify opportunities for improvement in coaching practices and case management.

• Perform other duties as assigned by the Director of Seminar & Retention or other appropriate administrators.

QUALIFICATIONS

• Bachelors degree in Student Personnel Higher Education Administration or related field

• Six (6) years of related experience in student services academic coaching advising retention student success or related areas.

• Additional education may be considered as a substitution for the minimum requirements

  • Masters degree and four (4) years of related experience in student services academic coaching advising retention student success or related areas; OR

  • Doctoral degree and two (2) years of related experience in student services academic coaching advising retention student success or related areas.

KNOWLEDGE SKILLS & ABILITIES

• Intermediate proficiency skills in Microsoft Office Suite.

• Strong critical thinking memorization attention to detail and communication skills.

• Ability to work independently while developing strong collaborative relationships.

• Ability to exercise excellent professional judgment and discretion making decisions regularly that impact student welfare and the institution.

PREFERRED QUALIFICATIONS

• Masters degree in Student Personnel Counseling Higher Education Administration Education or related field.
• Experience working in academic coaching retention advising or student success programs in higher education.
• Experience with student success technology platforms (e.g. Starfish Navigate Argos Laserfiche Banner).
• Experience supervising professional and/or student staff.
• Experience designing and implementing student success interventions outreach efforts or coaching initiatives.
• Experience teaching first-year courses such as university seminar.

SALARY: $4180.17 Monthly ($50162.04 Annually Approximately)

NOTE: Employment may be impacted by the Presidential proclamation issued on September 19 2025 and the moratorium issued by Texas Governor Abbott on January 27 2026.

BENEFITS (rules policies eligibility apply)

From our generous benefits package and professional development opportunities to our retirement programs and our commitment to service excellence the Island University is an engaging and rewarding place to work.

INSURANCE:

• Medical

  • $0 - $30 per month for Employee Only coverage after university contribution ($920 value).

  • Up to 83% of premium covered by the university:

    • Employee and Spouse

    • Employee and Children

    • Employee and Family coverage

• Dental & Vision

• Life Insurance Accidental D&D Long Term Disability Flexible Spending Account and Day Care Spending Account

DUAL CAREER PARTNER PROGRAM

ON-CAMPUS WELLNESS OPPORTUNITIES

Work Life Solutions:

• Counseling Work Life Assistance Financial Resources and Legal Resources

Tuition Benefits:

• Public Loan Forgiveness

• Book scholarships

• 100% tuition coverage for up to 18 credit hours per fiscal year (other rules may apply).

Retirement:

• Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP)

• Voluntary Tax Deferred Account/Deferred Compensation Plan

Time Off:

• 8 hours of vacation paid time off every month.

• 8 hours of sick leave time off every month.

• 8 hours of paid time off for Birthday leave.

• 12-15 paid holidays each year.

All positions are security-sensitive. Applicants are subject to a criminal history investigation and employment is contingent upon the institutions verification of credentials and/or other information required by the institutions procedures including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.