Contact Center Jobs in USA

Position TitlePatient Scheduling Senior SpecialistKUCC - NorthPosition Summary / Career Interest:The Patient Scheduling Senior Specialist is responsible for providing daily support to the scheduling team utilizing their expert knowledge of scheduling workflows to train coach and be a resource to pee...

Full-timeDescriptionWe are seeking an experienced and strategic technology leader to serve as Sr. Director of Technology partnering closely with the CTO to oversee DevOps and IT operations. The ideal candidate brings proven leadership strategic vision and a hands-on approach to scaling technology op...

WeDriveUis the leader in shared mobility solutions that connect communities campuses and workplaces. WeDriveU operates private shuttle and public transit systems across the U.S serving millions of passenger journeys a year. The companys 5500 team members operate 4000 vehicles across 55 U.S. location...

This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains providing the business and technical expertise to help our customers succeed. Partner teams own the strategy recruiting development...

Job DescriptionThe RoleGeneral Motors Customer Experience Platform (CXP) organization is leading a global transformation to modernize how we support and engage customers. A critical pillar of this transformation is Agentic AI - AI systems that not only understand and respond but also take action acr...

Thank you for your interest in a career at Regions. At Regions we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results dedicated to quality...

*This position is onsite at our Louisville KY office*Our team is looking for a Part-Time Customer Service Representative who is passionate about delivering exceptional service. This role is responsible for supporting customers through thoughtful communication problem resolution and proactive support...

Ryan Herco Flow Solutions a SunSource companyis a leading distributor of fluid control systems fluid filtration systems fluid handling products micro-electronics and general industrial supply. We sell to a broad base of customers in industries such as electronic component and equipment manufacturer...

About Culligan QuenchCulligan Quenchs purpose is to impact peoples lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions...

Holman is a family-owned global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving Whats Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would lik...

Sourcing Specialist IIILocation: Onsite for training (opportunity Remote later; MUST be local to Houston)Travel (25% of time - will visit another plant if needed) Principal Sourcing Specialist is responsible for independently processing operational procurement purchase requests for their assigned b...

1. Candidate should have at least 2 years of working experience in Genesys in the member and provider contact center2. Candidate should have strong handson PO experience in member and provider contact center area.3. Candidate should have strong knowledge and work experience on the latest capabilitie...

OverviewThe OpportunityThe SVP Customer Experience & Operations will own the end-to-end post-sale customer lifecycle bringing together proactive Customer Success and responsive Customer Service into a single integrated organization. This executive will be accountable for maximizing retention expansi...

Amelia Developer ( Voice & Chat )Location: San Antonio TX / Plano TX / Tampa FL / Colorado Springs CO / Chesapeake VA / Phoenix AZ - onsiteBill Rate: $60-65/hrKey Skills & Experience to Highlight Conversational AI Platform Experience: Direct experience with Amelia (formerly IPsoft) is primary. Voice...

Title: Programmer Analyst 6 - Salesforce Developer Location: Lansing MI (Hybrid Locals Only) Duration: 12 Months Job Description As a Salesforce Developer youll be comfortable with the development design and implement customizable solutions within Salesforce based upon CRM needs for the Michigan E...

Oteemo is seeking a Lead Full Stack Engineer to support our clients telecom and contact center modernization initiative. This role will act as the onshore technical lead working in a hybrid capacity and coordinating closely with both our clients internal team and a dedicated offshore development tea...

Role: AI Functional Tester Location: San / REMOTE (PST hours)Required Competencies: Artificial Intelligence (AI) Functional Testing Regression Testing & Automation knowledge Salesforce AgileMust Have Skills: Experience in Leading AI Applications & Projects. Knowledge in AI enabled Customer facing ap...

The Triage RN Access reflects the mission vision and values of NM adheres to the organizations Code of Ethics and Corporate Compliance Program and complies with all relevant policies procedures guidelines and all other regulatory and accreditation standards.The Triage RN Access provides clinically e...

Position SummaryThe Contact Center Supervisor is responsible for overall project management of complex multi-task contact center operations supporting high-volume inquiries from the general public across multiple communication channels. The UCC Supervisor ensures service quality workforce management...

At ABB we help industries outrun - leaner and cleaner. Here progress is an expectation - for you your team and the world. As a global market leader well give you what you need to make it happen. It wont always be easy growing takes grit. But at ABB youll never run alone. Run what runs the world.This...