Contact Center Jobs in USA

What you can expectZooms AI Incubation team is seeking a Research Scientist to contribute to the next wave of LLM post-training reinforcement learning and federated AI innovation. You will join a world-class group of PhDs and applied scientists focused on pushing the boundaries of model alignment re...

What you can expectZooms AI Incubation team is looking for a PhD Research Intern to dive into the next wave of LLM innovation. You will work alongside a world-class group of PhDs and applied scientists contributing to high-impact projects in post-training reinforcement learning (RL) and federated AI...

Role OverviewThe Vice President of Global Customer Support is a strategic executive-level leader responsible for defining the global vision strategy and execution of all technical support operations. This role ensures customers receive timely expert and scalable assistance across all global markets...

Job Family:Business OperationsTravel Required:Up to 10%Clearance Required:Ability to Obtain Public TrustWhat You Will Do:The Business Analyst provides engagement support across a wide range of activities. Working with engagement leadership this individual can expect to provide support in some or all...

At GEICO we offer a rewarding career where your ambitions are met with endless possibilities.Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers expectations...

This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains providing the business and technical expertise to help our customers succeed. Partner teams own the strategy recruiting development...

Are you ready to be part of a company thats not just talking about the future but actively shaping it Join The AES Corporation (NYSE: AES) a Fortune 500 company thats leading the charge in the global energy revolution. With operations spanning 14 countries AES is committed to shaping a future throug...

Position TitlePatient Scheduling Senior SpecialistKUCC - NorthPosition Summary / Career Interest:The Patient Scheduling Senior Specialist is responsible for providing daily support to the scheduling team utilizing their expert knowledge of scheduling workflows to train coach and be a resource to pee...

Full-timeDescriptionWe are seeking an experienced and strategic technology leader to serve as Sr. Director of Technology partnering closely with the CTO to oversee DevOps and IT operations. The ideal candidate brings proven leadership strategic vision and a hands-on approach to scaling technology op...

WeDriveUis the leader in shared mobility solutions that connect communities campuses and workplaces. WeDriveU operates private shuttle and public transit systems across the U.S serving millions of passenger journeys a year. The companys 5500 team members operate 4000 vehicles across 55 U.S. location...

This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains providing the business and technical expertise to help our customers succeed. Partner teams own the strategy recruiting development...

Job DescriptionThe RoleGeneral Motors Customer Experience Platform (CXP) organization is leading a global transformation to modernize how we support and engage customers. A critical pillar of this transformation is Agentic AI - AI systems that not only understand and respond but also take action acr...

Thank you for your interest in a career at Regions. At Regions we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results dedicated to quality...

Stand Together is a philanthropic community that helps Americas boldest changemakers tackle the root causes of our countrysbiggest problems from education to the economy broken communities and toxic division among dozens of other pressing issues. We provide our partners with access to resources inc...

Sourcing Specialist IIILocation: Onsite for training (opportunity Remote later; MUST be local to Houston)Travel (25% of time - will visit another plant if needed) Principal Sourcing Specialist is responsible for independently processing operational procurement purchase requests for their assigned b...

1. Candidate should have at least 2 years of working experience in Genesys in the member and provider contact center2. Candidate should have strong handson PO experience in member and provider contact center area.3. Candidate should have strong knowledge and work experience on the latest capabilitie...

OverviewThe OpportunityThe SVP Customer Experience & Operations will own the end-to-end post-sale customer lifecycle bringing together proactive Customer Success and responsive Customer Service into a single integrated organization. This executive will be accountable for maximizing retention expansi...

Amelia Developer ( Voice & Chat )Location: San Antonio TX / Plano TX / Tampa FL / Colorado Springs CO / Chesapeake VA / Phoenix AZ - onsiteBill Rate: $60-65/hrKey Skills & Experience to Highlight Conversational AI Platform Experience: Direct experience with Amelia (formerly IPsoft) is primary. Voice...

Title: Programmer Analyst 6 - Salesforce Developer Location: Lansing MI (Hybrid Locals Only) Duration: 12 Months Job Description As a Salesforce Developer youll be comfortable with the development design and implement customizable solutions within Salesforce based upon CRM needs for the Michigan E...

Oteemo is seeking a Lead Full Stack Engineer to support our clients telecom and contact center modernization initiative. This role will act as the onshore technical lead working in a hybrid capacity and coordinating closely with both our clients internal team and a dedicated offshore development tea...