Contact Center Jobs in USA

Position Summary: The Forecasting Analyst reporting to the Workforce Manager is responsible for anticipating future contact center workload and converting those forecasts into clear actionable staffing and operational requirements that enable the business to achieve established service levels cost o...

We are looking for a Director Customer Success to join our growing team! In this role you will be responsible for leading the companys customer complaint and escalation management strategy while proactively identifying and resolving systemic customer pain points. You will serve as the executive voic...

Position DescriptionDo you want to be a part of a dynamic team that makes a difference in the lives of your community Would you enjoy working in the heart of the city in a bustling environmentSeattle Public Utilities Customer Care Division is seekingmultiple temporary Contact Center Representatives...

Senior Software Development EngineerPrimary SkillsTest Data Management Jenkins Postman Selenium BDD - Behavior Driven Development System Integration testing Zephyr TDD - Test Driven Development Cucumber SpecializationQuality Engineering - Web Applications & Microservices: SDET Job requirementsWe are...

Hourly Pay Range:$19.89 - $28.84 - The hourly pay rate offered is determined by a candidates expertise and years of experience among other factors.Position Highlights:Position: Insurance Verification Representative ILocation: Northwest Community Hospital Arlington Heights ILFull Time/Part Time: part...

Site: Mass General Brigham IncorporatedMass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striv...

Its more than a career its a calling.MO-REMOTEWorker Type:RegularJob Highlights:Note for this role: Required to work in the office for the first 90 days for training. After 90 days if all performance expectations are met remote work is possible.Full Time Sunday - Wednesday 40 Hours/WeekSchedule: 8am...

Its more than a career its a calling.MO-REMOTEWorker Type:RegularJob Highlights:Note for this role: Required to work in the office for the first 90 days for training. After 90 days if all performance expectations are met remote work is possible.Full Time Monday-Friday 40 Hours/WeekSchedule: 8:30am-5...

Work Location:Greenville South Carolina United States of AmericaHours:40Pay Details:$22.00 - $31.00 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our...

Work Location:Mount Laurel New Jersey United States of AmericaHours:40Pay Details:$22.00 - $31.00 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our c...

A critical component of this role is building and launching a new call center location in Phoenix Arizona working closely with the Boca Raton HQ and the Director of the National Contact Center to ensure a seamless rollout. This includes hiring training and managing the Phoenix team and coordinating...

Thank you for your interest in a career at Regions. At Regions we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results dedicated to quality...

The role:The Originations Specialist III is a full-time position dedicated to providing a Best in Class loan experience for SoFi members. To ensure your success you will complete a comprehensive 3-phased training program that blends classroom instruction with hands-on nesting (on-the-job training).A...

Position TitlePatient Scheduling AssociateDays - Full TimeKUCC - East - Lees SummitPosition Summary / Career Interest:The Patient Scheduling Associate provides the highest level of customer service as they assist patients with routine scheduling of new and follow-up appointments requested by patient...

We Put the World on VacationTravel Leisure Co. is the worlds leading vacation ownership and travel membership company with a dynamic and growing portfolio of resort travel club and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. I...

We Put the World on VacationTravel Leisure Co. is the worlds leading vacation ownership and travel membership company with a dynamic and growing portfolio of resort travel club and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. I...

Redefine the future of customer experiences. One conversation at a time.At Nextiva were reimagining how businesses connect bringing together customer experience and team collaboration on a single conversation centric platform. Powered by AI driven by human innovation.Our culture is forward thinking...

Director Strategic Projects Managed Services Location: Remote Some Travel Department: Managed Services Reports to: Sr. Director of Product & Technology About KosmosDXs Managed Services KosmosDX is a technology-driven Managed Services Provider (MSP) specializing in modern contact center and custome...

Why USAAAt USAA our mission is to empower our members to achieve financial security through highly competitive products exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA where our core values honesty...

Hourly Pay Range:$24.86 - $37.29 - The hourly pay rate offered is determined by a candidates expertise and years of experience among other factors.Position Highlights:Sign on bonus: N/APosition: Workforce Optimization AnalystLocation: Skokie ILFull Time/Part Time: Full-TimeHours: Monday-Friday: 8:30...