SDET with NodeJS R
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Job Location:
Dallas, IA - USA
Monthly Salary:
Not Disclosed
Posted on:
6 days ago
Vacancies:
1 Vacancy
Job Summary
Senior Software Development Engineer
Primary Skills
- Test Data Management Jenkins Postman Selenium BDD - Behavior Driven Development System Integration testing Zephyr TDD - Test Driven Development Cucumber
Specialization
- Quality Engineering - Web Applications & Microservices: SDET
Job requirements
We are looking for aQA Automation Engineerwith strong experience -based test automation frameworksand a preferred background inCyarafor IVR and call routing testing. This role will focus on building robust automated test suites for voice and digital channels in a contact center environment ensuring high-quality customer experiences.
Key Responsibilities
Automation Development
Design develop and maintain automated test scripts related frameworks
Implement reusable components and libraries for API UI and telephony testing.
Integrate automation into CI/CD pipelines for continuous testing.
IVR & Contact Center Testing
Create and executeCyara test cases campaigns and journeysfor IVR flows and call routing scenarios.
Validate DTMF speech recognition transfers queuing and failover logic.
Monitor and analyzeCyara Pulsealerts for proactive issue detection.
Quality Assurance
Define test strategies coverage matrices and traceability to requirements.
Perform functional regression and performance testing across multiple environments.
Document defects root cause analysis and provide actionable insights.
Collaboration
Work closely with developers IVR designers and routing engineers to ensure testability and quality.
Participate in release readiness reviews and contribute to automation best practices.
Required Qualifications
25yearsin QA automation with strong proficiency .
Solid understanding ofREST APIs JSON and microservices testing.
Strong debugging and scripting skills.
Preferred Skills
Experience withCyarafor IVR and call routing testing (Test Cases Campaigns Journeys Pulse).
Knowledge ofcontact center platforms(Amazon ConnectGenesys Cisco Avaya NICE CXone).
Exposure tospeech recognition testing synthetic monitoring and performance testing.
Education
Bachelors degree in Computer Science Engineering or equivalent experience.
Nice-to-Have
Experience withcloud contact center solutions.
Familiarity withobservability tools(Splunk ELK).
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Key Skills
- Time Management
- Data Analytics
- Analytical
- Agile
- Requirement Gathering
- Strategic thinking
- Visio
- Communication
- Problem Solving
- Market Research
- UML
- Cross Functional Teams
About Company
Brillio is a global leader in Enterprise Digital Transformation Solutions, providing strategic consulting services and solutions using emerging technologies.
