Contact Center Jobs in USA

TeamViewer provides a leading Digital Workplace platform that connects people with technologyenabling improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.We believe that our diverse teams and stron...

Title: L3 Support Engineer Genesys Contact Center Platform Location: Spring TX Duration : Contract Role Summary: The L3 Support Engineer will be responsible for providing third-level technical support for the Genesys Contact Center platform. This role involves troubleshooting incident re...

Who we are Artmac Soft is a technology consulting and service-oriented IT company dedicated to providing innovative technology solutions and services to customers. Job Description: Job Title : Technical Project Manager (Salesforce Service Cloud & Contact Center) Job Type : C2C/W2 Experience :...

Role: Senior Analyst Duration: Contract-to-Hire Location: Aurora IL (Hybrid 3 days onsite required) Job Description: Position Intel: Client is in the middle of a major telephony transformation with platform upgrades already underway and external partners actively engaged. This Sr. Analys...

JD: Key Responsibilities Design develop and support Amazon Connect contact center solutions including contact flows routing profiles queues and Lambda integrations Implement AI-powered conversational experiences using Amazon Lex Amazon Bedrock or third-party LLMs Build agentic AI workflows where au...

Job Title: Client Support Service/ Customer Services Job Location: Columbus OH 43219 Job Duration: 12 Months Extension Preference for 1 of the following criteria: College Degree OR Previous contact center experience Position Description: Client Support Service Professionals handle incoming ph...

Job Title: Salesforce Solution Architect Location: Arlington VA (Hybrid) Duration: 6 Months Experience: 10 years (with minimum 5 years in Salesforce ecosystem) Role Overview: We are looking for an experienced Salesforce Solution Architect with strong expertise in Service Cloud Omnichannel integrat...

Who we are Artmac Soft is a technology consulting and service-oriented IT company dedicated to providing innovative technology solutions and services to customers. Job Description: Job Title : Oracle Service Cloud (Fusion) CRM Technical Lead Job Type : W2/C2C Experience : 9-15 Years Location...

Hi All Hope you are doing well Job: Technical Project Manager Location: Hybrid(Middletown PA) Description of Duties Serve as a key member of the IT Project Management Office. Plan execute and deliver complex technology projects across software development enterprise architecture inf...

Job Title: Client Support Service/ Customer Services Job Location: South Jordan UT 84095 Job Duration: 12 Months Extension Preference for 1 of the following criteria: College Degree OR Previous contact center experience Position Description: Client Support Service Professionals handle incomin...

Job Title: AI Developer Google CES Location: Dallas TX - Remote Top 3 must haves: Hands-on Google CES / CCAI Dialogflow CX Python or JavaScript GCP and REST API integrations Conversational AI / NLP fundamentals Role Summary Design and build AI-driven customer engagement solutions using...

Technical Project Manager Dauphin County PA Remote Only Locals 6 months Contract Candidates with prior experience working for State Government clients are preferred. Description of Duties Serve as a key member of the IT Project Management Office. Plan execute and deliver comple...

Hi Hope you are doing Good!! This is Mohana from S2SSoft LLC we are looking for the below mentioned job description. Kindly forward me your resume Rate and contact details for further process. Position-Salesforce Service Cloud Business Analyst Location-Alameda CA (Onsite) Contract Job Descripti...

Title: Clerk-Arbitration Pay Rate: $18.50/hr Job Type: 12-month contract Shift(s): Mon Fri 8:00am 5:00pm Location: Manheim PA 17545 Job Code: Tekberry is looking for a highly qualified and motivated Client Service Representative (Call Center Rep) to work with our client a top-tier global...

Job Title: Verint System Administrator Job Summary The Verint System Administrator is responsible for the installation configuration maintenance and optimization of Verint systems and supporting infrastructure. This role ensures high availability performance and compliance of the Verint environment...

Job Title: Customer Service Representative Job Location: Columbus OH 43219 Job Duration: 6 Months Extension...

Job Title: Cisco Network Voice Engineer LAN/WAN Location: Woodlands TX Duration : Contract Primary Skill : Expert knowledge of Cisco Unified Communications Manager (CUCM) Unity Connection IM & Presence Expressway UCCX/UCCE and Jabber/Webex. Deep understanding of voice protocols (SIP H.323 M...

Job Title: Cisco Network Voice Engineer LAN/WAN Location: Woodlands TX Contract Primary Skill : Expert knowledge of Cisco Unified Communications Manager (CUCM) Unity Connection IM & Presence Expressway UCCX/UCCE and Jabber/Webex. Deep understanding of voice protocols (SIP...

Position: Cisco Network Voice Engineer LAN/WAN Location: Woodlands TX Day 1 Onsite Duration: 1 Years Primary Skill : Expert knowledge of Cisco Unified Communications Manager (CUCM) Unity Connection IM & Presence Expressway UCCX/UCCE and Jabber/Webex. Deep understanding of voice protocols...

Job Title: Cisco Network Voice Engineer LAN/WAN Location: Woodlands TX Primary Skill : Expert knowledge of Cisco Unified Communications Manager (CUCM) Unity Connection IM & Presence Expressway UCCX/UCCE and Jabber/Webex. Deep understanding of voice protocols (SIP H.323 MGCP SCCP) QoS dial pla...