Call Center Jobs in Reston, VA

Position: Customer Engagement - Advocate Location: Reston VA #HYBRID Duration: 12 months #Contract Rate: $20/hr Job Description: Responsible for answering member provider & broker inquiries pertaining to product information benefits claims resolution eligibility and billing questions in a call cent...

The Bilingual Quality Assurance (QA) Specialist reporting to the Call Center Quality Assurance (QA) Supervisor will monitor the interviewing staff checking both the accuracy of the responses keyed into the CATI system and providing feedback to interviewers on several performance measures such as rea...

Job DescriptionICF is hiring flexible On-Call Bilingual REMOTE Survey Research interviewers! The work supports vital health-focused surveys for our Federal and global health agencies. As a Survey Researcher at ICF youll help collect data via specific telephone questions; the collected data is used t...

Job DescriptionICF is hiring flexible On-Call Bilingual REMOTE Survey Research interviewers! The work supports vital health-focused surveys for our Federal and global health agencies. As a Survey Researcher at ICF youll help collect data via specific telephone questions; the collected data is used t...

ICF seeks a dynamic and experienced Project Director to lead a high-impact project with a fast-paced mission and performance driven environment. Project Director will oversee the successful execution of large-scale complex projects ensuring alignment with client goals federal and company standards....

ICF is hiring flexible part- time REMOTE Survey Research interviewers! The work supports vital health-focused surveys for our Federal and global health agencies. As a Survey Researcher at ICF youll help collect data via specific telephone questions; the collected data is used to identify risks and m...

The Team Lead reporting to the Data Collection Supervisor will provide leadership and execution for a Call Center focused on Outbound Data Collection for Survey Research. The successful candidates responsibilities will include staffing training scheduling production mentoring supervision quality and...