Call Center Jobs in Reston, VA

We are seeking a Remote Travel Customer Representative to support travelers before during and after their this 100% work-from-home role you will assist clients with travel-related questions provide trip support and ensure a smooth stress-free experience from start to finish. This position is ideal...

Responsibilities & QualificationsRESPONSIBILITIESThe Technical Business Analystis expected to be able to accomplish the following:Provides expertise in the formulation of systems scope and objectives relative to the business plan and industry requirements.Determines operational objectives by studyin...

ICF is seeking an experienced Senior Service Designer to support federal clients in modernizing services improving customer experience and transforming complex mission-critical this role you will work across design research policy operations and technology to design and implement endtoend service i...

Elder Fraud Hotline Assistant -Victim Services - ON-CALLJob Description:As an Elder Fraud Hotline Assistant you will perform a range of duties to assist callers and team operations in support of ICFs implementation of a nationwide hotline serving older Americans who have been victims of fraud includ...

Position: Technical Writer Location: Reston VA #HYBRID Duration: 12Months Contract Rate: $40/hr Job Description: Responsible for the design writing editing and re-writing of software user guides procedure manuals operational process specifications and related publications to communicate instruction...

ICF International is seeking an IT Support Specialist to work in our Corporate Information Technology (CIT) organization based in Reston VA. ICFs IT Support Specialists provide mid-level analysis and technical support for the ICF employee user community including multiple levels of users management...

Position: Customer Engagement - Advocate Location: Reston VA #HYBRID Duration: 12 months #Contract Rate: $20/hr Job Description: Responsible for answering member provider & broker inquiries pertaining to product information benefits claims resolution eligibility and billing questions in a call cent...

The Bilingual Quality Assurance (QA) Specialist reporting to the Call Center Quality Assurance (QA) Supervisor will monitor the interviewing staff checking both the accuracy of the responses keyed into the CATI system and providing feedback to interviewers on several performance measures such as rea...

Job DescriptionICF is hiring flexible On-Call Bilingual REMOTE Survey Research interviewers! The work supports vital health-focused surveys for our Federal and global health agencies. As a Survey Researcher at ICF youll help collect data via specific telephone questions; the collected data is used t...

Job DescriptionICF is hiring flexible On-Call Bilingual REMOTE Survey Research interviewers! The work supports vital health-focused surveys for our Federal and global health agencies. As a Survey Researcher at ICF youll help collect data via specific telephone questions; the collected data is used t...

ICF seeks a dynamic and experienced Project Director to lead a high-impact project with a fast-paced mission and performance driven environment. Project Director will oversee the successful execution of large-scale complex projects ensuring alignment with client goals federal and company standards....