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Call Center


Job Location:

Jakarta Selatan - Indonesia

Monthly Salary: Not provided by the employer
Posted: 16 July 2026 (30+ days ago)
Application Deadline: 13 October 2026
Vacancies: 1 Vacancy
The job posting is outdated and position may be filled

Job Summary

  • Perform daily operational international medical assistance department
  • Obtain medical reports invoice and/or supporting documents from providers to relay to client/ related departments
  • Aid in transmission between related department/client to the designated provider via e-mail and Administration Platform
  • Analyze documents obtained and provide Client Specific Updates
  • Analyze and assess supporting documents received and translate to English necessary information to relay to both Clients and Providers for their review
  • Placement of Guarantee of Payment in designated provider
  • Generate quotation for case fee service and local partner fee
  • Work in alignment with SOP and regulations of the International Medical Assistance department.
  • Work closely with Team members to provide the necessary and best services for Clients
  • Verify case client and members eligibility
  • Verify and check on whether the expenditures are aligned with the invoice generated
  • Contact via phone and escalate urgent request to provider for complaint resolution (Ad hoc)