Service Quality Jobs in Birmingham

DescriptionOperations Manager Street Cleansing Permanent Grade Consultation grade - subject to formal evaluation under the Equal Pay Programme Working 36.5 hours per week (shifts between 06:00-18:00)Can you lead the teams keeping Birmingham clean safe and welcomingBirmingham City Council is tra...

JLL empowers you to shape a brighter way.Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented peopleand empowering them to thrive grow meaningful careers...

Facilities Management Account Manager - Banking Hubs ContractShape the Future of Financial Services Facilities ManagementAre you a strategic FM professional ready to lead a prestigious banking portfolio JLL is seeking an accomplished Account Manager to oversee facilities operations across our high-p...

DescriptionTravel Passenger LeadFixed Term ContractGradeConsultation grade - subject to formal evaluation under the Pay Equity ReviewWorking 36.5 hours per weekWe are seeking an experienced and motivated Travel Passenger Lead to lead the Passenger Assistant service area and help ensure safe reliable...

DescriptionIT Service Design & Improvement LeadPermanentGradeConsultation grade - subject to formal evaluation under the Pay Equity ReviewWorking 36.5 hours per weekJob OverviewThis is an opportunity to lead service design and continuous improvement activity across a complex digital and technology e...

DescriptionEmployee Relations Manager(known internally in BCC as Employee Relations Lead)6 month Fixed Term ContractFixed Term Contract available for BCC employees under a S188Secondment / Act up opportunity available for BCC employeesGradeConsultation grade - subject to formal evaluation under the...

DescriptionWere becoming HowdenFrom this autumn Barnett Waddingham will become Howden bringing our people together as one and creating a more connected approach to retirement benefits and risk. As you explore opportunities with us youll start to see more of Howdens name people and experience through...

Job Description:Job TitleServiceNow Platform AdministratorLocationBirminghamCorporate TitleAssociateYou will join Deutsche Bank as a ServiceNow Platform Administrator working with a collaborative and global PlatformNow team to support a mission-critical ServiceNow platform used across the this role...

Job Description:Job Title ServiceNow Production Support ManagerLocation BirminghamCorporate Title DirectorYou will join Deutsche Bank as a ServiceNow Production Support Manager working with a collaborative and global PlatformNow team to support a mission-critical ServiceNow platform used across the...

DescriptionAssistant Operations Manager Permanent Grade C Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week (shifts between 06:00-16:00)Opportunities available across Birmingham:Atlas Waste Depot Perry Barr Waste Depot and Smithfield DepotA...

EOE/AA/Disabled/VeteransWELCOME TO A WORLD OF OPPORTUNITIES AT THE UKs #1 GREAT PLACE TO WORK 2026 AS VOTED BY OUR TEAM MEMBERS! -No two days or two hotels are the same but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness positivity and...

Description#internal#LI-DNIPlease note this vacancy is only available to Birmingham City Council employees.Contact Centre ManagerPermanentGrade D -Consultation grade - subject to formal evaluation under the Pay Equity ReviewWorking 36.5 hours per weekThe corporate Contact Centre is seeking an experi...

EOE/AA/Disabled/VeteransWELCOME TO A WORLD OF OPPORTUNITIES AT THE UKs #1 GREAT PLACE TO WORK 2026 AS VOTED BY OUR TEAM MEMBERS! -No two days or two hotels are the same but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness positivity and...

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKs #1 GREAT PLACE TO WORK 2026 AS VOTED BY OUR TEAM MEMBERS! -No two days or two hotels are the same but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness positivity and drive to achieve our co...

Service Delivery & ITSM Service Delivery Management IT Operations ITIL Processes ITSM Framework Incident Management Problem Management Change Management Service Governance SLA Management Operational Support The Service Delivery Manager plays a critical role in ensuring the effective and efficient...

DescriptionThe Loss Management Executive is responsible for delivering a high-quality claims advocacy service across a portfolio of clients. This role acts as the primary point of contact for general and strategic claims matters ensuring efficient account management through excellent client service...

DescriptionContract Co-ordinator / Supplier Relationship ManagementPermanentGrade CConsultation grade - subject to formal evaluation under the Pay Equity ReviewWorking 36.5 hours per weekWe are seeking organised and commercially minded Contract Coordinators / Supplier Relationship Management to join...

DescriptionThe IT & Digital department is responsible for the forces adoption and use of information and digital technology.The department consists of three core functions as follows:Architecture Management (responsible for identifying and selecting the right technologies for the force)Delivery Mana...

DescriptionCollection Operations Manager (Adult Social Care)PermanentGradeConsultation grade - subject to formal evaluation under the Pay Equity ReviewWorking 36.5 hours per weekDo you want to make a differenceWe are looking for a results driven Operations Manager to lead our Adult Social Care incom...

DescriptionCollection Operations Manager (Adult Social Care)PermanentGradeConsultation grade - subject to formal evaluation under the Pay Equity ReviewWorking 36.5 hours per weekDo you want to make a differenceWe are looking for a results driven Operations Manager to lead our Adult Social Care incom...