Residential Deputy Manager (Mental Health)

Birmingham Mind are a leading provider of mental health services in Birmingham and the West Midlands. We offer high quality services that support both recovery and wellbeing and we actively work with people so that they can be in control of their lives. With respect for the individual at the forefront of all the work we do Birmingham Mind has a well-earned reputation for excelling in quality.

With over 50 years experience of supporting people with mental health difficulties within our local community: we always strive to challenge the stigma that surrounds mental distress.

We are currently looking for a Deputy Manager to assist the Registered Home Manager in the day to day running of Charles Davies House residential service in Hockley Birmingham.

The post holder will participate in the continued delivery of good quality services using a person centred approach. You will proactively work to improve service users quality of life and promote individual recovery by providing active user led support and choice.

The successful candidate will already have worked in a supervisory position and will have a good level of experience of working in a mental health residential care home. You will hold an NVQ level 3 in care and will be able to demonstrate knowledge and experience of carrying out needs and risk assessments.

You must have excellent and effective verbal and written communication skills be competent using IT to complete reports and audits and will have the ability to well work under pressure.

Due to the nature of the role you must be flexible with regards to hours which include evening and weekend working sleep-ins and on call cover.

Benefits include an attractive defined contribution pension scheme PayCare which offers employees affordable cover for a range of healthcare treatments an Employee Assistance Programme which includes free counselling and a comprehensive training programme.

Our people are key to the success of the organisation and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties.

Candidates must have the right to work in the UK for a minimum of 12 months. We are not a registered sponsor and therefore are unable to offer visa sponsorship for this position.

Prospective applicants are encouraged to contact Nigel Ellis Service Manager for an informal and confidential discussion about the role its responsibilities and the expectations of the post. Nigel can be contacted on and will be pleased to provide further information and answer any questions you may have.

The closing date for applications is Monday 31stAugust 2026

Interviews will take place on To be confirmed

Founded in 1962 we are a Registered Charity and Company Limited by Guarantee proudly affiliated withMind. Our long history reflects our ongoing commitment to supporting people experiencing poor mental health and you can explore this journey in ourA History of Birmingham Mindbooklet.

At the heart of everything we do are our people-centred individualisedservices. We believe passionately that everyone deserves a life that is meaningful fulfilling and allows them to reach their full potential.

Collaboration is central to our approach. We work closely with the NHS local organisations communities and partners to deliver services that make a real difference while actively challenging the stigma that surrounds mental health.

Joining our team means becoming part of a supportive values-driven organisation where your work directly impacts lives and helps create a more inclusive understanding community.

Check out our Visions and Values page on our website.