Senior Customer Success Manager Jobs in London

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.Our AI Agent Fin is the highest-performing AI Customer Agent on the market today enabling businesses to deliver impeccable always-on customer support across the customer journey from service to...

Senior Customer Communication Change ConsultantLondonPermanentDLG is evolving. Across every part of our business teams are embracing new opportunities and putting customers at the heart of everything they do. Whether youre already part of DLG or thinking about joining us youll have the chance not on...

Who Are WePostman is the worlds leading API platform used by more than 45 million developers and 500000 organizations including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streaml...

Ready to make a paws-itive impact in the pet worldJoin a fast-growing European InsurTech scale-up thats reimagining pet health and insurance across Europe! Backed by leading investors with over 20 million in Series B funding were on a mission to ensure every furry friend gets the care they deserve a...

About the role:The Customer Success department is the backbone of Forter. As a Principal CSM you are a key commercial lead responsible for the health retention and growth of our strategic accounts. We put a great deal of faith in our CSMs who own not only customer satisfaction but also renewals expa...

Job DescriptionWhy This Role Why NowCustomer experience is transforming through AI-driven innovation. At Zendesk we dont just embrace this change we lead it. As visionary architects of our AI-powered Resolution Platform AI Success Strategists shape and deliver long-term AI success for our customers...

DescriptionJoin us to shape the future of data analytics and AI at JPMorganChase. You will empower clients to unlock the full potential of Fusions platform working alongside talented teams across the company. Your expertise will help drive innovation accelerate adoption and deliver impactful solutio...

At Moodys we unite the brightest minds to turn todays risks into tomorrows opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they arewith the freedom to exchange ideas think innovatively and listen to each other and customers in meaningfu...

Wood Mackenzie is the global leader in analytics insights and proprietary data across the entire energy and natural resources landscape.For over 50 years our work has guided the decisions of the worlds most influential energy producers utilities companies financial institutions and governments.Now w...

Who We Are: At Emburse youll not just imagine the future youll build it. As a leader in travel and expense solutions we are creating a future where technology drives business value and inspires extraordinary results.Our AI-powered platform helps organizations modernize financial operations increase...

Founded in 2010 Luware is a leading SaaS provider specializing in innovative contact center and conversation recording solutions. Our Microsoft-certified solutions are designed to streamline customer interactions. Were committed to innovation and growth fostering a culture that embraces agile method...

AWS is seeking a Principal Customer Success Specialist - Gen AI to transform how organizations plan execute and operate their businesses through adoption of Amazon Quick and AWSs generative AI platform. This is a senior individual contributor role within the AWS Specialists & Partners (ASP) Customer...

About AlphaSense:The worlds most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equi...

Title - Customer Success Account Manager - Cities States & Regions - EMEALocation - LondonSalary - 32157 - 4019712 month Fixed Term ContractAbout CDP:CDPs Customer Success function is responsible for the customer experience from onboarding through to the delivery of a seamless customer journey. Cust...

Customer Success ManagerLocation: Hybrid working from the Central London office 2/3 times per weekPosition Type: Full-TimeDuration: 6 Month Day Rate Contract (Inside IR35) with potential to extendSalary 50000 Role descriptionLead the implementation of new client programmes from contract signature th...

What you get to do in this role:You partner with our initial customers to drive product valueYou develop trusted advisor relationships with executive sponsors to ensure they are achieving full business valueYou partner cross-functionally to translate business needs and product requirements into new...

The Senior Customer Success Consultant (SCSC) works with Cints customers (survey sample buyers) to ensure they get the most from Cints technology platforms. Youll build strong relationships with new and existing users set performance milestones and act as a consultative resource to help clients achi...

Heres a summary of the role: Diligent is seeking a Customer Success Manager (French-speaking) to join our growing Customer Success team partnering with a portfolio of key accounts to drive product adoption retention and long-term customer value across our GRC platform.This is a role for someone who...

Recharge is the subscription platform for the worlds fastest-growing and most innovative brands. Shopifys premier subscription solution Recharge is on a mission to build the future of commerce around customer retention.Known for its relentless product innovation and focus on ease of use Recharge hel...

About youYoure calm under pressure commercially minded and genuinely care about delivering outstanding customer outcomes.You thrive in fast-paced environments where attention to detail matters. Youre confident handling sensitive financial information complex disputes and high-value transactions all...