Venue Manager

enue Manager (Gaming)

Southampton

Calling all Gaming and Betting candidates!

Our client is a successful Gaming brand with sites throughout the England. Well established and growing they are now seeking to recruit an exceptional Venue Manager for their site in Southampton.

The Role

• Managing a Leisure / Gaming venue with a mixture of different propositions
• Responsible for the delivery of exceptional customer service and maintaining high levels of standards showcasing the venue in its best light at all times
• Managing high levels of operational compliance in a heavily regulated sector
• You will be managing a large team across various different propositions in a couple set up

The Person

• The ideal candidate will come from the Leisure/Gaming/Betting sector
• Be commercially aware with a proven track record of team leadership coaching and performance delivery
• Have the ability to communicate and influence at all levels within the organisation.
• Have the ability to work on their own initiative and as part of a team with proven ability to innovate and deliver change
• Be able to multitask and solve problems with a degree of self-sufficiency within company policies/procedures
• Have an empathetic approach to dealing with the demands and needs of both customers and team members
• Be trustworthy and ethical in your approach to work with strong compliance and customer service focus
• Have a passion for customer engagement and service be outgoing friendly approachable and confident
• Be computer and numerically literate with cash handling experience
• Lead by example and as part of a team you will be flexible to changing shift patterns and demands of the business
• Be able to multitask and solve problems with a degree of self-sufficiency within company policies/procedures
• Have previous management skills in a similar operating environment

Benefits of the role:

• Competitive pay and bonus opportunities
• Flexible hours and overtime options
• Discounted gym membership
• Ongoing training and development
• A friendly inclusive team that celebrates your hard work
• Recognition programs and progression opportunities
• Access to our Employee Assistance Programme Health Assured
• Access to the Wisdom app which includes discounts at a number of retailers
• Mental Health First Aiders
• Refer a Friend rewards because good people know good people

The Package

34000 to 36000 Basic Bonus & Package

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