Specialist Engagement Worker

Specialist Engagement Worker

Location: Exeter
Working Hours: 37 hours
Contract Type: Permanent
Salary: 25877 - 30868

The System Treatment and Recovery (STaR) project funded by the national Rough Sleeper Drug & Alcohol Treatment Grant aims to improve health housing and recovery outcomes for people experiencing or at risk of rough sleeping.

Using a One Team approach we provide joined-up wraparound support through a partnership spanning substance misuse physical health housing psychiatry and social inclusion. Our multi-skilled team includes a project co-ordinator team leader specialist enablement workers psychologists GP nurses and administrators.

About the Role

STaR is designed to reach those who find traditional treatment hard to engage with testing new ways to support meaningful recovery. Staff hold small caseloads allowing time to tailor interventions and build trust with clients often seen as too complex for mainstream services.

Were looking for someone passionate about recovery. Someone who understands that lasting change comes from empowering people across all areas of their lives.

What Youll Do

• Work as part of the System Treatment and Recovery (STaR) team to support people experiencing or at risk of rough sleeping.

• Provide wraparound person-centred support addressing health housing and recovery needs.

• Hold a small caseload allowing time to build trust and deliver meaningful tailored interventions.

• Engage individuals who have found it difficult to access or remain in traditional treatment services.

• Collaborate within a multi-disciplinary team including psychologists GPs nurses housing and social inclusion specialists.

• Contribute to innovative ways of working to improve engagement and recovery outcomes.

• Work collaboratively with partners to reduce barriers to treatment and promote holistic recovery.

• Support clients to build stability confidence and independence in all areas of their lives.

To Succeed in This Role Youll Need:

• Passionate about recovery and empowerment for people experiencing homelessness or complex needs.

• Understanding that true recovery involves support across health housing and social wellbeing.

• Experience of working with individuals affected by substance misuse mental health or homelessness (desirable).

• Skilled at building trusting respectful relationships with people who may be wary of services.

• Able to work collaboratively as part of a multi-agency team.

• Flexible compassionate and resilient when working with people facing multiple challenges.

• Committed to inclusive non-judgmental person-led practice.

• Strong communication and organisational skills.

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together weve created one of the largest mental health and social support charities in England.

Every year we support around 125000 people through nearly 200 services and its all made possible by our 3500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about helping others live safer healthier more independent lives Join our team at Waythrough and support people facing challenges around mental health substance use housing or domestic abuse. This is more than just a job its a chance to build meaningful relationships and create lasting change.

What We Offer

We value the people who make a difference every day. Alongside meaningful work youll enjoy a comprehensive benefits package:

• 27 days annual leave rising to 32 after 1 year (plus bank holidays)

• Pension scheme with 4.5% employer contribution matched up to 6.5%

• Life assurance (3 annual salary)

• Enhanced sick pay and family-friendly pay

• Birthday leave and the option to buy up to 5 extra days annual leave

• Professional fee reimbursement for relevant qualifications

• 24/7 online GP access and Employee Assistance Programme

• Recognition and long service awards via our Way to Go and Aspirations portals

• 500 Recommend a Friend bonus

• Cycle to Work scheme and Credit Union membership

• Discounts via Blue Light Card Charity Discounts Extras and Tickets for Good

• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme - all applicants are welcome and adjustments can be made to enable fair participation.

If you need adjustments or support to apply please email our recruitment team:

Closing Date: