Receptionist

Job Advert

Receptionist

Location: Westbourne Centre Birmingham

Hours: Full Time 30 weekly hours

The role:

We are looking for an experienced Receptionist to join our Administration team at Westbourne Centre. You will work with delivering exceptional standards of administration and customer service whilst being the front face of the hospital. This is an extremely busy role liaising with patients Consultants and all hospital need an individual with a professional approach excellent verbal communication skills initiative the ability to work within a team and must be computer literate experience with Word and Outlook being essential.

What you will bring:

• Experience in a front facing or customer service role

• Maths/English to GCSE level or equivalent

• Proven organisational and communication skills at all levels both written and oral.

• Proficient in the use of Microsoft Office including databases

• Ability to communicate effectively with colleagues and consultants on a day-to-day basis applying appropriate methods and interpersonal skills

• Positive willing attitude

• Self-motivated and possess strong organisational interpersonal and above all customer service skills.

Where you will be based:

The Westbourne Centre is a private day surgery facility in the heart of the Edgbaston Medical Quarter in Birmingham. The Centre brings together a diverse group of clinical specialists enabling the highest quality procedures treatments and patient experience for private insured and NHS patients. We pride ourselves in delivering high quality care to all patients in a supportive caring environment. The successful applicant will complement the current team helping to ensure that efficient and individualised high quality patient care is offered to our whole patient group. The successful applicant will find a friendly supportive group of clinicians and nurses within which career progression and ongoing education are fully supported.

Why join us

At Ramsay Health Care UK our people are at the heart of our success. Our benefits are designed to support your wellbeing work-life balance and career development because were people caring for people:

Health Wellbeing & Financial Security

Private Medical Cover with the option to add your partner and dependants

Discounted Bupa Dental Insurance

Life Assurance (Death in Service) x3 your base salary

Private Pension with Ramsay matching up to 5% after a qualifying period

Employee Assistance Programme

WorkLife Balance

25 days annual leave bank holidays with the option to buy or sell additional days

Flexible shift patterns where possible

Family friendly policies including enhanced parental leave

Volunteer leave to support causes that matter to you

Career Development & Recognition

Training and Development via the Ramsay Academy to support your career development

Colleague recognition programme to celebrate our people

Lifestyle & Everyday Perks

Access to our benefits platform offering a wide range of discounts

Cycle2Work scheme

Subsidised staff restaurant where possible

Free parking on site where possible

About us:

Ramsay Health Care UK is a well-established global hospital group with over 60 years experience. We are a global provider operating in 11 countries with 77000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong long-standing relationship with the NHS.

We love people with a positive can do attitude who want to make a difference in their work. Our employees are Ramsay. The skills and commitment of our employees forms the basis for our success.

We know our people are our greatest asset our business is growing and we would like you to join us. The Ramsay Way culture recognises that people staff and doctors are Ramsay Health Cares most important asset and this has been key to our ongoing success.

We are proud of our Speak Up for Safety programme and ensure that the patient is at the heart of everything we do. Join us and have more Time to Care.

We are committed to equality of opportunity for all. This role is subject to an DBS check.

We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.

We care. Its more than what we do its who we are. Everything we do is about striving to deliver the best care. And its a belief thats as true today as it was when we welcomed our first patients in 1964. The Ramsay Way culture recognises that our people are our most important asset and this has been key to our ongoing success.

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.

We are proud to support the UKs Armed Forces and Reservists and have already achieved the Silver Award as part of the MODs Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to safeguarding and promoting the welfare of adults children and young people at risk. We expect all employees to share this commitment and behave in a way that supports it. All successful candidates will be provided with safeguarding training appropriate to their role.