IT Support & Solutions Engineer

Jobs For Humanity

Job Location:

London - UK

Monthly Salary: Not Disclosed

Posted on: 7 days ago

Vacancies: 1 Vacancy

Job Summary

To deliver technology solutions and support in Essex ensuring reliable systems and driving digital efficiency within a monthly salary framework of 2000.

Job Duties and Responsibilities

Maintain 99.9% system uptime
Resolve 95% of tickets within SLA
Deliver 2 technology improvement projects quarterly
Reduce operational costs through automation
Achieve 90% user satisfaction score

Qualifications :

Required Qualifications

Bachelors degree in Computer Science or related field or equivalent experience
Relevant industry certifications (e.g. CompTIA Microsoft AWS)
IT support & troubleshooting
Database management
Cybersecurity fundamentals
Problem-solving
Communication
Time management
Customer service orientation
Team collaboration
ITIL

Remote Work :

Employment Type :

Full-time

To deliver technology solutions and support in Essex ensuring reliable systems and driving digital efficiency within a monthly salary framework of 2000. Job Duties and ResponsibilitiesMaintain 99.9% system uptimeResolve 95% of tickets within SLADeliver 2 technology improvement projects qu...

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About Company

Jobs For Humanity

Jobs for Humanity paves the way to a fairer future for all by connecting historically underrepresented talent to welcoming employers. Through the combination of cutting-edge recruiting technology and expert D&I consultation, Jobs for Humanity makes inclusive hiring seamless, scalable, ... View more

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