Mental Health Advice and Support Worker

Mental Health Advice and Support Worker (Nights)12.71 per hour Various contracts: 12 24 or 36 hours per week Shift pattern: 8pm8am includes weekends and public holidaysDo you have the resilience to support someone at their most vulnerable moment Join our team and be the calm reassuring voice at the other end of the phoneday or the roleAs a Mental Health Advice and Support Worker you will ensure every caller has a positive experience from the very first ring. Working nights you will provide immediate advice and guidance manage each call with care and signpost people to the right support. No two calls are the same and you will need to think on your feet while remaining compassionate and were looking forA resilient and adaptable nature able to handle high-pressure situations calmlyExcellent listening and communication skillsThe ability to assess needs quickly and make confident decisionsA genuine passion for mental health supportWhat we offer5 working weeks annual leave plus leave accrued in lieu of bank holidaysAn additional day off to celebrate your birthdayContracts available in 12-hour increments up to 36 hours per weekSupportive team environment with ongoing developmentJoin us and make a difference when it matters most.