IT Software Development Administrator

Were looking for an IT Software Development Administrator to join our team in the Bristol Design & Product Development (D&PD) office part of the Ensera Group.

Ensera has facilities in Europe the USA and Asia as well as Design & Development hubs in Bristol UK (where youll be based) and New Jersey and Colorado in the USA.

In this role youll report directly to and work alongside the Head of IT to provide ongoing IT support to the Ensera Design business with a particular focus on supporting software and hardware development teams. Youll take ownership of the development toolset and environments ensuring they are secure efficient and fit for purpose while also contributing to wider group IT projects as needed.

Occasional travel to other Ensera locations including Ireland Poland and the USA may be required and some projects could involve evening or weekend work.

About you

This role sits at the intersection of IT operations and software development so youll be comfortable working across both areas. Youll take ownership of systems and environments rather than simply maintaining them working closely with development teams to understand their needs and improve how they operate.

Youre proactive and methodical able to identify inefficiencies and implement practical improvements to tooling workflows and environments. You communicate clearly with both technical and non-technical colleagues and are confident explaining systems processes and decisions when needed including during audits or reviews.

You can balance day-to-day IT support with longer-term development environment improvements maintaining a structured and organised approach with strong attention to detail particularly in documentation and security.

Essential skills and experience

Experience in one or more of the following:

Software development (commercial or personal projects) or IT support within a software or engineering environment

Working knowledge of the software development lifecycle (SDLC)

Administering or supporting development tools such as JIRA Git Bitbucket Confluence or CI/CD systems

Familiarity with Linux environments and command line usage

Experience supporting on-premises hardware servers and services.

Skilled in diagnosing and resolving hardware software and connectivity issues with expertise in Windows and Microsoft 365.

Understanding of TCP/IP DNS DHCP and VPNs for network troubleshooting and maintenance

Strong troubleshooting and problem-solving skills across hardware software and development environments

Experience working collaboratively with technical teams to improve workflows and systems

Ability to take ownership of systems and drive continuous improvement

Strong communication skills with the ability to explain technical concepts clearly

Beneficial skills and experience

Experience in any of the following specific areas would be desirable:

Atlassian suite (Bitbucket JIRA Confluence)

Embedded development tools such as IAR Embedded Workbench or Altium Designer

Version control systems (Git)

Scripting or automation (e.g. Bash Python)

Supporting audits or working in regulated environments

Familiarity with security standards or frameworks (e.g. ISO 27001 IEC 81001 Cyber Essentials)

Experience improving or redesigning development environments or toolchains

Key responsibilities

Development Tool Administration

Own and administer core development platforms

Manage access permissions and configurations

Ensure availability performance and reliability of tools

Drive improvements upgrades and integrations

Development Environment Support

Maintain and support Linux-based development environments

Support build environments automation pipelines and version control workflows

Work with developers to standardise and improve environments

Software Development Lifecycle Support

Support the full SDLC from requirements through to deployment

Improve workflows traceability and collaboration through tooling

Contribute to CI/CD pipelines and automation practices

Cybersecurity Compliance and Documentation

Ensure systems are secure patched and aligned with internal policies

Implement access controls and secure configurations

Identify and remediate risks within development environments

Maintain clear and detailed documentation

Act as a point of contact during audits

IT Support

Provide day-to-day IT support across the business

Troubleshoot hardware software and access issues

Support onboarding and offboarding of engineering staff

Act as the primary IT contact for development teams

The salary for this role is 45000 to 50000 commensurate with the experience of the successful candidate. During your application we will ask you for your salary expectations if you would like to discuss this in further detail please reach out to us.

Why work with us

We offer flexible hybrid working policies in terms of working hours from day one. We operate availability hours so people can start at 9:30am if needed lunch can be taken between 12:00pm to 2:00pm and we offer an early finish on Fridays if you have banked your contracted hours for the week.

Our full-time contract is 38 hours per week. Colleagues at Ensera Design work with a great deal of flexibility which varies across our teams. An individuals working pattern is agreed with their respective line managers taking into account the needs of the individual and the team. We anticipate this role to be office-based only to start with flexibility once settled in to the role.

We recognise that we are only as good as our people and we know how important it is to support our team.

We offer:

Performance related company-wide bonus

Flexible working approaches around availability hours

Training and development opportunities including dedicated learning days

Private healthcare and Employee Assistance Programme

Enhanced Maternity & Paternity leave

Matched contributory pension scheme

Holiday allowance starting at 25 days plus purchase scheme

Cycle to Work scheme and transport discounts

Regular team events and socials

A collaborative supportive working environment

About us

We are based in an iconic Grade II listed building in the heart of Bristol. Our vibrant workspace houses state-of-the-art labs a design studio usability suites and collaborative meeting spaces. Nestled in a lively neighbourhood with independent shops were just a short walk from Park Street the Harbourside and St. Nicks Markets.

We are proud of our values:

• Find a way: We work as one team combining our knowledge and experience to unite around a shared goal. We trust each other and do whats needed to get things done and exceed expectations.

• Pull together: We believe anything is possible. When faced with challenges we take the initiative using our creative spirit and determination to find bold solutions and deliver results that move us forward.

• Care: We act with integrity take pride in our work and support each other. We each play our part to make a positive impact for our customers our colleagues and our planet.

Our diverse multidisciplinary team spans research design human factors engineering prototyping manufacturing and beyond. Together we deliver cutting-edge solutions for clients ranging from global leaders to innovative start-ups with a particular focus on medical devices drug delivery orthopaedics and diagnostics.

Do we sound like a good match for you

If youd like to discuss the role or would like to discuss any reasonable adjustments you may need to make your application wed love to hear from you. If you think you might be the right person for us but want an informal chat first then get in touch via .

Please note we intend to shortlist applications as they come in and we reserve the right to close the vacancy earlier if we have a high level of applications. We look forward to hearing from you!

At Ensera Design we believe that designing for people means including all people starting with the team behind the work. Our human-centred design ethos is rooted in empathy and our values pull together find a way and care guide us in building a team that reflects the diversity of the world we design for.

We know that different perspectives lead to better ideas stronger collaboration and more meaningful outcomes. If you meet the skills and experience for this role we welcome your application whatever your background identity or path into design. What matters to us is that you share our belief in purposeful people-first design.

Polite notice for agencies We appreciate the interest from recruitment partners; however we are managing this hiring process directly and ask that agencies do not contact us regarding this role. Unsolicited CVs will be considered as a gift to Ensera Design.