HR Administrator

THE EXCITING OPPORTUNITY

We opened the first 5* Hotel in Liverpool; The MunicipalHotel & Spa MGallery in May 2023 and have reset the clock within thishistoric building bringing it back to to create memorable heartfelt moments for alllife enjoyers to experience unique stories from the past but also to immersethemselves into our hospitality creating their own astonishing tales ofMGallery magical moments. We boast 179 stunning bedrooms set in aremarkable and inspiring landmark of the city. Time is of essence and at theheart of The Municipals story. The iconic clock tower and bells givingthe tempo to a timeless melody. Various restaurants bars and a state ofthe art spa sanctuary experience will offer everyone the place to have thetime of their lives pause the clock and embark upon their own magical journeywith MGallery.

A rare opportunity has arisen to seek a BusinessAdministrator at entry level to support our HR and other administrative functionson an hourly basis up to 12 hours per must be 100% compliant with Privacy and Confidentiality and haveexcellent administrative organisational skills and attention to detail.

A DAY IN THE LIFE OF A BUSINESS ADMINISTRATOR AT THEMUNICIPAL HOTEL & SPA MGALLERY

What youll be doing...

The Business Administrator plays a vital role in supportingthe smooth operation of both the Human Resources and wider administrativefunctions within the hotel. Acting as akey point of coordination you will ensure that employee records HR processescompliance activities communications and administrative systems are maintainedto the highest standard supporting our commitment to delivering exceptionalexperiences for our Heartists to enable them to deliver 5 star luxury serviceto our guests.

KEY RESPONSIBILITIES

1. HR Administration & Employee Lifecycle

Manage employee records onboarding offboardingreferences and HR documentation ensuring compliance and accuracy throughoutthe employee lifecycle.

Coordinate new starter administration including welcomecommunications uniform preparation system updates and employment paperwork.

Process leaver administration company asset returns andmaintain secure storage of personnel files in line with GDPR requirements.

2. Training Compliance & Systems Administration

Administer HR and training systems maintaining accurateemployee data and assigning role-specific mandatory training.

Monitor training compliance and statutory requirementsproviding regular updates and reports to management teams.

Ensure all activities comply with company policies GDPRlegislation and hotel policy / compliance standards

3. Employee Engagement & Internal Communications

Organise employee engagement activities wellbeinginitiatives staff events recognition programmes and charity events throughoutthe year.

Coordinate employee recognition initiatives includingprobation celebrations birthdays Employee of the Month and Employee of theQuarter programmes.

Create and maintain internal communications newslettersnoticeboards posters and employee updates.

4. Uniform Facilities & Operational Administration

Manage the uniform store stock levels procurementrequests and recorded distribution of uniforms to new and existing Heartists

Administer employee lockers coordinate key accessrequirements and related employee facilities.

Coordinate internal meeting room bookings and supportgeneral operational administration across the hotel.

5. Reporting & Administrative Support

Prepare formal and informal meeting minutes ensuringactions are accurately recorded and communicated.

Conduct exit interviews and prepare regular reportshighlighting trends feedback and employee insights.

Produce HR administration reports covering compliancetraining recruitment activity employee turnover and key people metrics.

KEY COMPETENCIES AND KPIs

Highly organised with excellent time management andadministrative skills.

Able to maintain confidentiality professionalismprofessional boundaries and attention to detail when handling sensitiveinformation.

Positive inquisitive proactive and able to workindependently while building strong working relationships across all hoteldepartment

Accuracy and compliance of employee records onboardingand offboarding documentation.

Completion rates of mandatory training and statutorycompliance requirements.

Employee engagement participation HR administrationresponsiveness within 48 hours and quality of reporting.

SKILL SET

Proficient in Microsoft Office (outlook wordexcel PowerPoint).

Must be a people person with strong listeningverbal and written communication skills.

This is an entry level role and training will beprovided on all aspects of Generalist HR and other Business Administration. We are seeking a positive attitude professionalismconfidentiality high levels of organisation and attention to detailconfidence a project finisher inquisitive efficient and proactive in nature.

JOIN US

At RBH we believe our people are our biggest assets andunderstand the value in putting them first. Our approach to diversity in theworkplace health & wellbeing sustainability and individuality sets usapart from our competitors and is one of the reasons we are rated Top 30 BestPlaces to Work in Hospitality! We are passionate about the industry andalways on the lookout for new talent to join us on our journey...

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusivepeople-first culture. If at any point throughout our process you requirereasonable adjustments please contact