IT Policies Coordinator

Key Responsibilities

Policy Development Coordination & Maintenance

• Facilitate the review and maintenance of IT policies standards and procedures across technology groups.
• Ensure policies are clear consistent and aligned with regulatory obligations risk frameworks and industry best practices.
• Maintain a structured policy lifecycle including version control approvals and periodic reviews.

Governance & Compliance

• Ensure IT policies align with applicable laws regulations and frameworks (e.g. ISO standards internal controls and risk requirements).
• Support audits and regulatory reviews by providing policy documentation and evidence of governance.
• Track policy exceptions and ensure appropriate approvals and risk acceptance.

Stakeholder Coordination

• Collaborate with relevant stakeholders to gather input and ensure policies are practical and enforceable.
• Facilitate policy review workshops and approval processes.
• Act as a point of contact for policy-related queries across the organization.

Documentation & Repository Management

• Maintain a centralized accessible repository of all IT policies and supporting documents.
• Ensure documentation is organized up-to-date and easy to navigate.
• Implement document management best practices and tools.

Communication & Training

• Support the communication and rollout of new or updated IT policies.
• Work with change management and training teams to develop awareness materials and guidance.
• Promote understanding and adoption of IT policies across the organization.

Continuous Improvement

• Together with Legal and Compliance monitor changes in regulatory requirements technology and business practices to identify policy updates.
• Conduct periodic reviews to ensure policies remain relevant and effective.
• Recommend improvements to policy frameworks and governance processes.

Qualifications & Experience

• Bachelors degree in Information Technology Cybersecurity Business or a related field.
• Typically 37 years of experience in IT governance information security risk or compliance.
• Experience drafting or managing policies standards or procedures.
• Familiarity with regulatory and industry frameworks (e.g. ISO 27001 NIST COBIT) is preferred.

Skills & Competencies

• Strong writing and documentation skills with attention to clarity and detail.
• Good understanding of IT and information security concepts.
• Strong organizational and coordination abilities.
• Effective stakeholder management and communication skills.
• Ability to translate technical requirements into clear user-friendly policies.
• Analytical mindset with a focus on quality and consistency.

Key Performance Indicators (KPIs)

• Timeliness and quality of policy updates and reviews.
• Policy compliance and audit outcomes.
• Stakeholder satisfaction and engagement.
• Effectiveness of policy communication and adoption.
• Reduction in policy exceptions or gaps.

Why Join Us

• Opportunity to shape and strengthen IT governance in a regulated environment.
• Collaborative role with exposure to multiple business and technology functions.
• Key contributor to risk management compliance and operational excellence.

What we offer

We give you the freedom to be yourself. We are creating an environment of unique individuals like you with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyones voice counts and where you can reach your full potential.

We are committed to an inclusive and accessible recruitment process. If you require a reasonable accommodation related to accessibility during your application or interview please contact or indicate this in your application.

Please note that this mailbox is not monitored for general recruitment enquiries and should only be used for accessibility or accommodation-related requests (for example related to vision hearing or neurodiversity).

All requests are confidential and will not affect your candidacy.

Dont meet every single requirement At Swift we are dedicated to building a workplace where people can bring their full selves and ideas to the team so if you are excited about this role we encourage you to apply even if you do not meet every single qualification.