AI Solution Architect – ERP EAM

As a Solution Architect ERP / EAM you sit at the intersection of product strategy deep solution knowledge and real-world customer process understanding. You are part of a small high-calibre team whose purpose is to accelerate IFSs ability to deliver meaningful value through AI agentic capabilities and digital workers embedded directly into ERP and EAM workflows.

This is not a generic presales or product management role. It is a specialist position designed for individuals who understand IFS ERP and EAM at depth: down to the business process down to the sub-process and in many cases down to the functional object data model or workflow component level. You will use that knowledge to identify where emerging IFS capabilities including IFS Loops digital workers and the IFS agentic AI platform can generate real verifiable customer value.

Role Description
This role requires a senior individual contributor who operates across product engineering sales and customer conversations. The primary alignment sits within the IFS product organisation with a close working relationship to R&D and a dotted-line into sales and go-to-market.

The role requires fluency in both the language of engineering and product as well as in customer outcomes and commercial opportunity. The individual will help shape what gets built validate whether it works and communicate what it meansto internal stakeholders and to customers alike.

In short this role exists to ensure that IFSs most advanced ERP and EAM capabilities are delivered into the right contexts in the right way with the right supporting evidence.

Operating Model & Time Allocation

This role operates across four primary dimensions. The split below reflects a realistic working rhythm though the balance will shift based on business cycle and opportunity:

30%: Customer-facing support active opportunities strategic conversations and what next engagements with key accounts.

30%: Product organisation collaboration process mapping solution design and Loops / digital worker opportunity identification within ERP and EAM.

20%: Engineering engagement validation feasibility assessment and pre-release pressure-testing of proposed capabilities.

20%: Research self-development and internal enablement staying current with IFS platform direction ERP/EAM domain trends and Industrial AI advances.

Ideal Candidate Profile

• IFS ERP Portfolio Depth (Mandatory): Candidates must demonstrate genuine hands-on depth across the IFS ERP portfolio. This is a non-negotiable requirement. Experience across core IFS ERP functional areas including financials supply chain manufacturing procurement and project-based operations is expected whether gained as an IFS employee IFS partner professional or in a customer-side implementation role.
• IFS Cloud / IFS Applications Experience: Practical working experience with IFS Cloud and/or IFS Applications with the ability to operate at functional and process level not simply at a conceptual overview.
• ERP & EAM Process Fluency: Demonstrable ability to work at the level of detailed business processes and sub-processes in ERP and EAM environments. Understanding of how these processes connect depend on each other and create operational outcomes.
• IFS EAM Familiarity: Strong working knowledge of IFS EAM-related capabilities is highly desirable. Candidates who can operate across both ERP and EAM process domains are strongly preferred.
• AI & Automation Orientation: Genuine curiosity and working understanding of how AI agentic capabilities and workflow automation tools can be applied inside complex enterprise processes. Ability to identify opportunity areas and assess their practical viability.
• Cross-Functional Credibility: Proven ability to work effectively with product managers engineers sales leaders and senior customer stakeholders. Comfortable challenging assumptions and bringing clarity to ambiguous situations.
• Communication & Articulation: Ability to communicate complex product and process concepts clearly credibly and concisely to both technical and non-technical audiences.

Qualifications :

Essential:
University degree or equivalent professional qualifications.
Extensive experience of implementation projects working directly with customers.
In conjunction with a Project Manager involvement in the planning and resourcing of a 
project taking a lead role in managing and guiding the consulting team on all solution 
related matters. 
Experience in working with C-Level customer stakeholders.
Excellent communication skills.
Lead role in the development of the ERP solution. 

Remote Work :

No

Employment Type :

Full-time