Guest Services Jobs in Knutsford

Maintain exceptional cleanliness across all backofhouse areas including kitchens corridors and storage spacesSupport the stewarding and culinary teams by ensuring equipment utensils and service items are cleaned and stored correctlyOperate dishwashing and cleaning equipment safely and in accordance...

Maintain exceptional cleanliness across all backofhouse areas including kitchens corridors and storage spacesSupport the stewarding and culinary teams by ensuring equipment utensils and service items are cleaned and stored correctlyOperate dishwashing and cleaning equipment safely and in accordance...

Maintain all spa wellness and changing areas to a pristine 5star standard throughout the dayEnsure towels robes amenities and refreshments are replenished and beautifully presentedPrepare and reset relaxation spaces thermal areas and poolside to support a seamless guest experienceAssist guests with...

To deliver consistently high levels of personalised service enhancing the experience of every guestTo follow Fairmont Spa standards of operation to ensure flawless consistency across all guest interactionsTo welcome guests with warmth professionalism and genuine hospitality maintaining appropriate b...

Maintain exceptional cleanliness and presentation across all public areas including lobbies corridors lounges restrooms spa areas and event spacesEnsure all guestfacing spaces reflect Fairmonts luxury standards including furniture arrangement lighting checks and scent controlReplenish amenities such...

Handle all incoming calls promptly professionally and in accordance with brand standards.Direct calls to the appropriate departments or colleagues with accuracy and efficiency.Manage wakeup calls guest messages and voicemail services.Respond to guest enquiries with courtesy product knowledge and a s...

Count and send out dirty linen and uniforms to the laundry department as well as the receipt of clean linen and uniform.Count and distribute clean linen to the different hotel outletsReport to supervisor and send linen and uniforms that require repair or alteration to the tailorMonitor and manage al...

 To be a visual presence in Orangery Champagne and Oyster restaurant in the absence of the Restaurant Manager.To run the shift and allocate daily roles to team members in the absence of the Restaurant Manager.Represent the restaurant in any meeting in the absence of the Restaurant Manager.To ensure...

Act as the visible leader during service in the absence of the Manager.Oversee the shift and allocate duties to team members when leadership is not present.Represent the Food & Beverage outlet in operational meetings when required.Ensure all opening and closing procedures are completed and all docum...

Responsibilities: Lead the Concierge team including recruitment training and performance managementEnsure exceptional service standards maintaining a GAP analysis score of no less than 90%Oversee departmental rosters ensuring adequate staffing and effective communication with Night ManagerManage gue...