Treehouse Supervisor
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Job Location:
Monthly Salary:
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
- Act as the visible leader during service in the absence of the Manager.
- Oversee the shift and allocate duties to team members when leadership is not present.
- Represent the Food & Beverage outlet in operational meetings when required.
- Ensure all opening and closing procedures are completed and all documentation is accurately recorded.
- Maintain the cleanliness organisation and presentation of the outlet to Fairmont standards.
- Monitor and replenish stock levels placing orders as needed to support smooth service.
- Communicate clearly and professionally with colleagues to maintain an efficient service flow.
- Maintain a strong guestfocused approach and ensure the team delivers warm attentive service throughout the shift.
- Take and deliver food and beverage orders accurately ensuring consistency and quality.
- Handle guest issues or complaints appropriately and update the Manager on actions taken.
- Identify opportunities to upsell menu items and support daily revenue generation.
- Stay aware of daily business levels and upcoming events impacting the outlet.
- Take responsibility for all payments and financial transactions during the shift.
- Lead preshift briefings in the absence of the Assistant Manager or Manager.
Qualifications :
- Proven experience in a Supervisory role ideally within a luxury or highvolume environment.
- Qualification in Hospitality Management/Food & Beverage preferred
- Additional certification(s) in Food & Beverage will be an advantage
- Experienced in all aspects of restaurant and banquet service.
- Minimum 1 year of relevant experience in a similar capacity with proven records in delivering results
- Excellent reading writing and oral proficiency in English language
Additional Information :
What is in it for you
- Exclusive Discounts:
- Fairmont Cheshire The Mere Spa and Golf discount
- Fairmont Raffles and Accor Hotels (friends and family rates are included)
- 20% off food and beverage in on-site restaurants
- Colleague restaurant
- Being part of The Mere Team our culture is unique!
- You will benefit from training and development opportunities
- Competitive salary and benefits including pension
- 28 days of holiday including public holidays
- 1-5 days service award based on length of service
- Special rates for Fairmont Cheshire The Mere colleagues and their friends & family and discount across Accor hotels worldwide
- And last but not least you will get to work with a team of EXTRAORDINARY people
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Restaurant Experience
- Customer Service
- Hospitality Experience
- Management Experience
- Mediation Experience
- Guest Services
- Merchandising
- Experience with Children
- Leadership Experience
- Mentoring
- Supervising Experience
- Neonatal Ventilator
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
