hotel services Jobs in Turkey

Greet and check-in/check-out guests in accordance with Swissotel standardsHandle room reservations modifications and cancellations efficientlyProcess payments deposits and billing with accuracy and attention to detailAnticipate guest needs and coordinate with relevant departments to fulfill requests...

We are seeking a candidate who can deliver exceptional luxury hospitality by overseeing all daily residential operations and ensuring seamless high-standard service. Acting as the primary contact for homeowners and long-stay residents this role will collaborate with all hotel departments to provide...

Supervise daily housekeeping operations across guest rooms public areas and back-of-house spaces.Develop and implement cleaning schedules and procedures.Inspect rooms and public areas to ensure cleanliness and maintenance standards are met.Coordinate with Maintenance Front Office and Laundry departm...

Adopt a friendly helpful and pleasant attitude to all guestsAssist guests with their business center needs Contact appropriate individual or department as necessary to resolve guest call request or problemMaintain close working co-operation with other departmentsFollow communication procedures guide...

Business PerformanceSet periodical budget & forecastAnalyze monthly P&L and month-end reports identify deviation from business plan goalsParticipate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department.Op...

Greet check-incheck-out respond to requests and settle accounts while providing exceptional service.Take initiative to add a personalized experience.Proudly promote the hotel facilities looking for opportunities to enhance a guests stay.Maintain accurate records of daily transactions.Handle guest re...

THE POSITIONTo oversee and direct all aspects of Guest Relations to maximize guest satisfaction.KEY ROLES & RESPONSIBILITIESEnsure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departureEnsure all members consistently receive all benefits a...

Ensure the smooth operation of information and message mail luggage and transport with high level of quality and maximum courtesy.Assigns supervises and controls the activities of the Concierge staff.Fulfils all requests for information and services such as entertainment transportation sightseeing a...

JOB SUMMARYThe primary purpose of this position is to restock the mini bar during and after guests stays.ACCOUNTABILITIESThe Mini Bar Attendant is responsible for replenishing and maintaining mini bars in the guest rooms ensuring accurate billing and providing a high level of customer service. This...