The Rank Group
About The Rank Group
Who are Rank Group? We're better known for our brands, Mecca Bingo and Grosvenor Casinos. With around 140 retail locations, we're one of the biggest gaming companies across the UK. Our ambition is to become a £1 billion revenue international gaming company by 2023. Our focuses are to create a compelling multi-channel offering to our customer, build digital capability and scale, continuously evolve our venues, improve our customer experience and be committed to safe and fair gaming. Where are we based? Maidenhead We're in the heart of the town centre, just sat off the M4 and within walking distance of the train stations, shops and restaurants. Our Maidenhead office is better known as being our Support Hub and is home to many of our different teams including; IT, Finance, Digital, HR & Marketing. Sheffield Our Customer Solutions Hub is located on the picturesque part of town, known as Victoria Quays. Since opening in 2016, investment in the latest technology has helped this state-of-the-art customer contact centre really take shape to become the multi-award-winning centre of excellence it is today. Expansion has naturally occurred, and the hub is now home to teams within customer service, fraud & payments, VIP, customer experience and enhanced due diligence. Gibraltar Digital delivery is what our Gibraltar office is all about. Its where the Digi Ops, Product & Marketing Brand teams make it all happen as a cohesive unit; collaborating very closely with Customer Operations in the UK. The beautiful offices, set right on top of the Marina, are stunning setting for some of our best digital talent to create and execute ideas to keep our digital offering competitive in a tough market. Why would you not want to work here?! Our Values Rank is made up of enthusiastic and committed individuals, who have a desire to deliver the best experience for our customers. Service: We start with the customer. We do everything in our power to deliver special service every time Teamwork: We pull together across brands, channels and locations to perform at our very best Ambition: We challenge the way we do things and explore new ways to excite and entertain our customers and outshine the competition Responsibility: We understand our responsibility to all in our communities. We act with the highest integrity and honesty in everything we do Solutions: We act positively to get to the heart of problems quickly and find ways to solve them
348 Job openings in The Rank Group
This role includes responding to all Rewards & HVC queries in a timely and professional mannerWork across multiple products with a focus on bingo slots casino games and sports.Liaising with high value clientele through email phone live chat and account messaging on a daily basisDe More...
Grosvenor Casinos is on a journey to become the UKs most loved casinos. We are industry leaders who have a passion for slots and we are striving to provide bestinclass service for all our customers.As a Field Support Technician you will be responsible to support the products within th More...
Giving a high quality professional service to our customers shows them how much we value them. As a Grosvenor customer valet driver you will make that all important first and last impression on our customers as they arrive at and leave the casino.You will be responsible for parking an More...
Are you a skilled Financial Systems Analyst with a passion for optimising Microsoft Dynamics (D365 Supply Chain Management modulesJoin our team and play a pivotal role in bridging finance and supply chain operations ensuring seamless integration of financial data process efficiency an More...
We are looking for a Content Executive to join our team and maintain the retail content across the Grosvenor Casinos website and App with both central headline events and campaigns as well as local content in the whats on section for each of our 51 venues.Export and upload local venue More...
Grosvenor Casino Aberdeen AB11 5BWIs your comfort zone the KITCHEN Are you passionate about fresh ingredients and tailoring food to customer expectations and brand values Join us on a culinary journey at the Rank group where you will be our next STAR! Working closely with your h More...
Grosvenor Casino Aberdeen AB11 5BWAs an F&B Host you will be the face of our business greeting and entertaining our customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and entertaining exper More...
Mecca Bingo Chesterfield S40 1NJCompetitive Salary 11.44 / hourReal contracts from 8 to 35 hours no zerohour contracts!Paid breaksIndustryleading Employee Rewards platform offering discounts on travel shopping and dining and much more50 discount on food and soft drinks for More...
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We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities offering a space for people to play have fun relax with friends and enjoy our fabulous food drink and entertainment.We are on an exciting journey of More...
We are looking for our next Group Estates Manager! You will be joining Ranks Estates team in this fieldbased role where you will be responsible for all aspects of the Groups UK property affairs.You will be responsible for managing property leases rents rates service charges and insura More...
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We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities offering a space for people to play have fun relax with friends and enjoy our fabulous food drink and entertainment.We are on an exciting journey of More...
Are you a skilled Financial Systems Analyst with a passion for optimising Microsoft Dynamics (D365 Supply Chain Management modulesJoin our team and play a pivotal role in bridging finance and supply chain operations ensuring seamless integration of financial data process efficiency an More...
Salary 32304 per annum monthly tips averaging 250 300 per month annual bonus potential of up to 1028 days annual leave increasing with serviceBalanced 40hour work week Because we believe in worklife harmony Free Parking Staff mealsLife cover and private medica More...
The Rank Group is growing rapidly within both our Venues and Digital businesses. If youre not sure who we are you may be more familiar with us through our iconic brands; Mecca Bingo and Grosvenor Casino. We have most recently acquired Stride Gaming which together with our existing Dig More...
Our Team Leaders are trained to be able to perform all the roles necessary to look after our wonderful Mecca customers. We are looking for fun adaptable caring and hardworking people to join our team. We want cheeky chatty genuine people to work in our clubs who are committed to provi More...
Grosvenor Casino Birmingham B15 1AYOne of the most important positions within our business you will be responsible for the upkeep and cleanliness of the casino. Its no easy ride you will need to deliver impeccable standards and take pride in your work.Providing a courteous and profess More...
As an Food & Beverage Host you will be the face of our business greeting and entertaining our customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and entertaining experience. You will be a host i More...
Grosvenor Casino Reading South RG2 0SUOne of the most important positions within our business you will be responsible for the upkeep and cleanliness of the casino. Its no easy ride you will need to deliver impeccable standards and take pride in your work.Providing a courteous and prof More...
Grosvenor Casinos is on a journey to become the UKs most loved casinos. We are industry leaders who have a passion for slots and we are striving to provide bestinclass service for all our customers.As a Support Technician (Field Service Engineer) you will be responsible to maintain th More...
Grosvenor Casinos is on a journey to become the UKs most loved casinos. We are industry leaders who have a passion for slots and we are striving to provide bestinclass service for all our customers.As a Support Technician (Field Service Engineer) you will be responsible to maintain th More...
