The Rank Group
About The Rank Group
Who are Rank Group? We're better known for our brands, Mecca Bingo and Grosvenor Casinos. With around 140 retail locations, we're one of the biggest gaming companies across the UK. Our ambition is to become a £1 billion revenue international gaming company by 2023. Our focuses are to create a compelling multi-channel offering to our customer, build digital capability and scale, continuously evolve our venues, improve our customer experience and be committed to safe and fair gaming. Where are we based? Maidenhead We're in the heart of the town centre, just sat off the M4 and within walking distance of the train stations, shops and restaurants. Our Maidenhead office is better known as being our Support Hub and is home to many of our different teams including; IT, Finance, Digital, HR & Marketing. Sheffield Our Customer Solutions Hub is located on the picturesque part of town, known as Victoria Quays. Since opening in 2016, investment in the latest technology has helped this state-of-the-art customer contact centre really take shape to become the multi-award-winning centre of excellence it is today. Expansion has naturally occurred, and the hub is now home to teams within customer service, fraud & payments, VIP, customer experience and enhanced due diligence. Gibraltar Digital delivery is what our Gibraltar office is all about. Its where the Digi Ops, Product & Marketing Brand teams make it all happen as a cohesive unit; collaborating very closely with Customer Operations in the UK. The beautiful offices, set right on top of the Marina, are stunning setting for some of our best digital talent to create and execute ideas to keep our digital offering competitive in a tough market. Why would you not want to work here?! Our Values Rank is made up of enthusiastic and committed individuals, who have a desire to deliver the best experience for our customers. Service: We start with the customer. We do everything in our power to deliver special service every time Teamwork: We pull together across brands, channels and locations to perform at our very best Ambition: We challenge the way we do things and explore new ways to excite and entertain our customers and outshine the competition Responsibility: We understand our responsibility to all in our communities. We act with the highest integrity and honesty in everything we do Solutions: We act positively to get to the heart of problems quickly and find ways to solve them
431 Job openings in The Rank Group
Reporting to the Commercial Manager working to implement the companys strategic plans with day-to-day responsibility for planning delivery and analysis of promotions and other commercial activities.Manage the execution of casinos monthly plans and marketing activities deploying remedi More...
Grosvenor Casino WalsallAs the Casino Manager youll play a crucial role in coordinating the smooth running of all gaming activities in the club ensuring customers are kept excited throughout their experiences. Whilst an understanding of Casinos and gaming is ideal - it is n More...
: Professional QualificationsEducationBachelors degree in Graphic Design Visual Communication or a related field.(Optional) Certifications in design software or specialized skills (e.g. Adobe Certified Expert UX/UI certifications).Work Experience5 years in design roles across in-hou More...
Reporting to the Commercial Manager working to implement the companys strategic plans with day-to-day responsibility for planning delivery and analysis of promotions and other commercial activities.Manage the execution of casinos monthly plans and marketing activities deploying remedi More...
The Goliath is Back - and Bigger Than Ever! The biggest live poker tournament outside of Vegas is returning home to Grosvenor Casino Coventry from 23rd July to 4th August 2025 and we want you to be part of the action!Were hiring multiple temporary r More...
Were looking for a People Business Partner whos ready to drive real impact. Youll collaborate closely with senior leaders to shape people strategies that fuel business success all while championing a positive and inclusive workplace.This isnt just about HR processits about influence. More...
As an Electronic Gaming Host your role is pivotal in creating an unforgettable experience for our customers youll be the welcoming face of our electronic gaming floor. Your enthusiasm for connecting with people will shine as you greet and attend to our guests making them feel both val More...
Salary 32304Balanced 40-hour work week Because we believe in work-life harmony Life cover and private medical insurancePension SchemeShare of Tips Your exceptional service is recognised with a share of the tips 50% Off All Food Treat you and your family to delicious meal More...
Grosvenor Casino Nottingham NG1 6HSAre you a natural at the tables with a flair for delivering exceptional guest experiencesWere looking for an experienced dealer to bring energy precision and professionalism to our casino floor. In this role youll run live table games with confi More...
As an Electronic Gaming Host your role is pivotal in creating an unforgettable experience for our customers youll be the welcoming face of our electronic gaming floor. Your enthusiasm for connecting with people will shine as you greet and attend to our guests making them feel both val More...
In the dynamic role of a Head Cashier your responsibilities stretch far beyond the processing of transactions. Your adept leadership at the cash desk is paramount requiring a steadfast adherence to the companys security measures while simultaneously prioritising customer satisfaction. More...
Competitive Salary - 12.21 per hourReal contracts from 8 to 35 hours no zero-hour contracts!Paid breaksIndustry-leading Employee Rewards platform offering discounts on travel shopping and dining and much more50% discount on food and soft drinks for you and up to three frien More...
Competitive Salary - 12.27/ hourReal contracts from 8 to 35 hours no zero-hour contracts!Paid breaksIndustry-leading Employee Rewards platform offering discounts on travel shopping and dining and much more50% discount on food and soft drinks for you and up to three friendsPensio More...
Are you passionate about fostering a culture of continuous learning and development Join us as a Country Learning & Development Partner in Mauritius!As the L&D BP for Mauritius you will be the go-to for all learning and development working in partnership with Rank Interactive More...
As a Chef de Partie youll be the kitchen superstar in charge of keeping the culinary magic alive! From prepping ingredients to mastering the art of sauce-making your role is vital to ensuring each dish hits the right note. Your tasks are diverse and essential for the kitche More...
Grosvenor Casino Leeds LS3 1LWAs an F&B Team Leader your role is pivotal in orchestrating the seamless delivery of food and beverage services that not only meet but exceed customer expectations. Your leadership will inspire a team to uphold the highest standards of profession More...
Are you a natural at the tables with a flair for delivering exceptional guest experiencesWere looking for an experienced dealer to bring energy precision and professionalism to our casino floor. In this role youll run live table games with confidence and charisma ensuring fair play an More...
Mecca Bingo Taunton TA1 4AHOur Team Members are trained to be able to perform all the roles necessary to look after our wonderful Mecca customers. We are looking for fun adaptable caring and hardworking people to join our team. We want cheeky chatty genuine people to work in our More...
Additional Information : #LI-Onsite #LI-GB1 Youre probably wondering outside of a fun exciting and varied role what else do you get Youll get a fantastic salary combined with some leading benefits. is important to us too... From hybrid working and colleague support networ More...
Competitive Salary - 31930Paid breaksIndustry-leading Employee Rewards platform offering discounts on travel shopping and dining and much more50% discount on food and soft drinks for you and up to three friendsPension and Life AssuranceCompany Sick Pay SchemeAccess to an Employee Assi More...
