The Rank Group
About The Rank Group
Who are Rank Group? We're better known for our brands, Mecca Bingo and Grosvenor Casinos. With around 140 retail locations, we're one of the biggest gaming companies across the UK. Our ambition is to become a £1 billion revenue international gaming company by 2023. Our focuses are to create a compelling multi-channel offering to our customer, build digital capability and scale, continuously evolve our venues, improve our customer experience and be committed to safe and fair gaming. Where are we based? Maidenhead We're in the heart of the town centre, just sat off the M4 and within walking distance of the train stations, shops and restaurants. Our Maidenhead office is better known as being our Support Hub and is home to many of our different teams including; IT, Finance, Digital, HR & Marketing. Sheffield Our Customer Solutions Hub is located on the picturesque part of town, known as Victoria Quays. Since opening in 2016, investment in the latest technology has helped this state-of-the-art customer contact centre really take shape to become the multi-award-winning centre of excellence it is today. Expansion has naturally occurred, and the hub is now home to teams within customer service, fraud & payments, VIP, customer experience and enhanced due diligence. Gibraltar Digital delivery is what our Gibraltar office is all about. Its where the Digi Ops, Product & Marketing Brand teams make it all happen as a cohesive unit; collaborating very closely with Customer Operations in the UK. The beautiful offices, set right on top of the Marina, are stunning setting for some of our best digital talent to create and execute ideas to keep our digital offering competitive in a tough market. Why would you not want to work here?! Our Values Rank is made up of enthusiastic and committed individuals, who have a desire to deliver the best experience for our customers. Service: We start with the customer. We do everything in our power to deliver special service every time Teamwork: We pull together across brands, channels and locations to perform at our very best Ambition: We challenge the way we do things and explore new ways to excite and entertain our customers and outshine the competition Responsibility: We understand our responsibility to all in our communities. We act with the highest integrity and honesty in everything we do Solutions: We act positively to get to the heart of problems quickly and find ways to solve them
414 Job openings in The Rank Group
As a Food & Beverage host youll be at the forefront of it all making our customers feel welcome creating an atmosphere that leaves them wanting more. Youll gain the knowledge and skills to present our menus confidently & effectively providing a first-class customer service to More...
As a Food & Beverage host youll be at the forefront of it all making our customers feel welcome creating an atmosphere that leaves them wanting more. Youll gain the knowledge and skills to present our menus confidently & effectively providing a first-class customer service to More...
As a Food & Beverage host youll be at the forefront of it all making our customers feel welcome creating an atmosphere that leaves them wanting more. Youll gain the knowledge and skills to present our menus confidently & effectively providing a first-class customer service to More...
We are looking for applicants to join our team as a Trainee Croupier. Joining as a trainee Croupier opens an exciting career in the Casino industry with roles such as Senior Croupier Inspector Gaming Supervisor and even all the way up to General Manager with our support and devel More...
Are you good with numbers and have a keen eye for detail As a Cashier at Grosvenor Casino youll be managing transactions quickly & efficiently ensuring the cash desk operation runs smoothly allowing the customer to make the most of their gaming experience continuing t More...
Were looking for confident competent dealers to step into a dynamic Customer & Dealer Support role where your experience meets leadership on the gaming floor.In this role youll be the driving force behind smooth table operations supporting dealers engaging customers and More...
Step into the spotlight and take charge of the live gaming floor! Grosvenor Casinos is on the hunt for a passionate and driven Table Gaming Manager to lead our table games and poker operations delivering unforgettable experiences and driving performance in one of the most ex More...
Are you ready to lead at the heart of the action Grosvenor Casinos is seeking a dynamic Electronic Gaming Manager to drive performance elevate customer experience and lead a high-energy team across our slots and e-tables operation.In this fast-paced customer-first environmen More...
Competitive Salary - 12.21 / hourReal contracts from 8 to 35 hours no zero-hour contracts!Paid breaksIndustry-leading Employee Rewards platform offering discounts on travel shopping and dining and much more50% discount on food and soft drinks for you and up to three friendsPensi More...
Were looking for a passionate individual to join our growing team at Rank Interactive a leading online gaming company. As a Player Protection Executive youll play a vital role in keeping our customers safe and ensuring fair play.Well provide the training!No prior experi More...
Join the team that keeps the casino sparkling!As a Cleaner youll ensure every area from the gaming floor to guest restrooms and team spaces is spotless safe and ready for action.Youll take care of daily cleaning duties restock essentials and report any maintenance issues all while uph More...
As an Electronic Gaming Host your role is pivotal in creating an unforgettable experience for our customers youll be the welcoming face of our electronic gaming floor. Your enthusiasm for connecting with people will shine as you greet and attend to our guests making them feel both val More...
Join the team that keeps the casino sparkling!As a Cleaner youll ensure every area from the gaming floor to guest restrooms and team spaces is spotless safe and ready for action.Youll take care of daily cleaning duties restock essentials and report any maintenance issues all while uph More...
The Finance Analyst role is part of the company Financial Planning and Analysis Team. As the Finance Analyst you work with Senior Finance Analyst and Business Partners to turn analysis into value-adding insight. Also you will support the Business Partners to create the annual budget a More...
Are you a natural at the tables with a flair for delivering exceptional guest experiencesWere looking for an experienced dealer to bring energy precision and professionalism to our casino this role youll run live table games with confidence and charisma ensuring fair play and engagin More...
Are you a natural at the tables with a flair for delivering exceptional guest experiencesWere looking for an experienced dealer to bring energy precision and professionalism to our casino this role youll run live table games with confidence and charisma ensuring fair play and engagin More...
The Finance Analyst role is part of the company Financial Planning and Analysis Team. As the Finance Analyst you work with Senior Finance Analyst and Business Partners to turn analysis into value-adding insight. Also you will support the Business Partners to create the annual budget a More...
Job Purpose: The Ops Delivery Executive ensures the flawless execution of multi-channel campaigns optimizing the player lifecycle experience. This role requires proficiency in optimization tools to maximize ROI managing digital product setups executing campaigns and maintaining accura More...
As a Food & Beverage host youll be at the forefront of it all making our customers feel welcome creating an atmosphere that leaves them wanting more. Youll gain the knowledge and skills to present our menus confidently & effectively providing a first-class customer service to More...
The Facilities Manager will ensure that the casinos facilities and well-maintained safe and operational at all times overseeing maintenance and repair activities preventing downtime and ensuring a position experience for guests. The Facilities Manages plays a critical role in maintain More...
