The Rank Group
About The Rank Group
Who are Rank Group? We're better known for our brands, Mecca Bingo and Grosvenor Casinos. With around 140 retail locations, we're one of the biggest gaming companies across the UK. Our ambition is to become a £1 billion revenue international gaming company by 2023. Our focuses are to create a compelling multi-channel offering to our customer, build digital capability and scale, continuously evolve our venues, improve our customer experience and be committed to safe and fair gaming. Where are we based? Maidenhead We're in the heart of the town centre, just sat off the M4 and within walking distance of the train stations, shops and restaurants. Our Maidenhead office is better known as being our Support Hub and is home to many of our different teams including; IT, Finance, Digital, HR & Marketing. Sheffield Our Customer Solutions Hub is located on the picturesque part of town, known as Victoria Quays. Since opening in 2016, investment in the latest technology has helped this state-of-the-art customer contact centre really take shape to become the multi-award-winning centre of excellence it is today. Expansion has naturally occurred, and the hub is now home to teams within customer service, fraud & payments, VIP, customer experience and enhanced due diligence. Gibraltar Digital delivery is what our Gibraltar office is all about. Its where the Digi Ops, Product & Marketing Brand teams make it all happen as a cohesive unit; collaborating very closely with Customer Operations in the UK. The beautiful offices, set right on top of the Marina, are stunning setting for some of our best digital talent to create and execute ideas to keep our digital offering competitive in a tough market. Why would you not want to work here?! Our Values Rank is made up of enthusiastic and committed individuals, who have a desire to deliver the best experience for our customers. Service: We start with the customer. We do everything in our power to deliver special service every time Teamwork: We pull together across brands, channels and locations to perform at our very best Ambition: We challenge the way we do things and explore new ways to excite and entertain our customers and outshine the competition Responsibility: We understand our responsibility to all in our communities. We act with the highest integrity and honesty in everything we do Solutions: We act positively to get to the heart of problems quickly and find ways to solve them
396 Job openings in The Rank Group
Are you a dependable and skilled maintenance personAs a Maintenance person in our casino youll be essential to keeping the venue safe efficient and guest-ready at all times.The role will include carrying out daily inspections responding to urgent repair requests and maintaining the ga More...
Are you a forward-thinking HR professional who thrives on driving change and leading impactful people strategies Mecca is seeking a dynamic Senior People Partner to join our People Team and take the lead on shaping high-impact HR initiatives across our vibrant bingo business More...
An exciting opportunity for a Reward Analyst who will support the Reward team and wider People team through knowledge and understanding of Reward policies and procedures. Key aspects of the role are data analytics and supporting with compensation management in Dayforce (Ranks HR syste More...
Marketing Business Partner (field Based) - Scotland & North East England
Are you a marketing professional with a track record of creating and delivering a strategy for a customer driven business Do you have experience leading and implementing a retail marketing strategy in a customer led environmentIf yes youll want to read onWe currently have an exciting More...
Are you good with numbers and have a keen eye for detail As a Cashier at Grosvenor Casino youll be managing transactions quickly & efficiently ensuring the cash desk operation runs smoothly allowing the customer to make the most of their gaming experience continuing t More...
Regional Marketing Business Partner - Scotland & North East
Are you a marketing professional with a track record of creating and delivering a strategy for a customer driven business Do you have experience leading and implementing a retail marketing strategy in a customer led environmentIf yes youll want to read onWe currently have an exciting More...
As a Sous Chef youll play an integral role in the Kitchen balancing team dynamics culinary excellence financial responsibilities and leading in the head chefs absence. This position demands a culinary expert with exceptional leadership abilities and unwavering composure. So if yo More...
At Rank we dont just entertain we empower. From our iconic brands like Mecca and Grosvenor to our growing digital presence were creating unforgettable experiences for our customers and meaningful opportunities for our people.As a Talent Development Partner youll help bring our Work. W More...
Join the team that keeps the casino sparkling!As a Cleaner youll ensure every area from the gaming floor to guest restrooms and team spaces is spotless safe and ready for action.Youll take care of daily cleaning duties restock essentials and report any maintenance issues all while uph More...
Competitive Salary - 12.21 / hourReal contracts from 8 to 35 hours no zero-hour contracts!Paid breaksIndustry-leading Employee Rewards platform offering discounts on travel shopping and dining and much more50% discount on food and soft drinks for you and up to three friendsPensi More...
Grosvenor Casino LiverpoolWould you like to join our team of STARS at Grosvenor Casino as a dealer We rely on you to help deliver our promise to excite and entertain! If you have the right attitude are willing to learn be professional stay calm when the pressure builds and can deliver More...
At Rank we dont just entertain we empower. From our iconic brands like Mecca and Grosvenor to our growing digital presence were creating unforgettable experiences for our customers and meaningful opportunities for our people.As a Talent Development Partner youll help bring our Work. W More...
Ready to bring strategic insight and financial acumen to the front lines of operations Were looking for an exceptional Commercial Finance Business Partner to join our dynamic team. As a trusted partner to the Regional Operations Manager and General Managers youll build influentia More...
Are you a natural at the tables with a flair for delivering exceptional guest experiencesWere looking for an experienced dealer to bring energy precision and professionalism to our casino floor. In this role youll run live table games with confidence and charisma ensuring fair play an More...
Ready to bring strategic insight and financial acumen to the front lines of operations Were looking for an exceptional Commercial Finance Business Partner to join our dynamic team. As a trusted partner to the Regional Operations Manager and General Managers youll build influentia More...
Were looking for a Poker Dealer to bring skill energy and exceptional service to our poker tables. In this role youll run live games with precision and professionalism creating an exciting and fair environment for players of all levels.Youll be the face of the gamemanaging pots readin More...
Responsibilities:This is a manual testing role and your key responsibilities and accountabilities include:Lead all aspects of quality assurance including establishing metrics applying industry best practices and developing new techniques to ensure quality goals on assigned projects.Pa More...
As the Slots Manager you will be entrusted with the critical responsibility of delivering the Grosvenor slots strategy (GSS) and providing essential support to General Managers in maintaining an efficient slots operation. Your primary focus will be on driving slots revenue performance More...
Review new and existing accounts for fraud in relation to system alerts and tickets; escalating observations as appropriate to concerned parties.Chargeback defence highlighting any observations made during this processPerform on-going due diligence review for customer card or personal More...
As the Slots Manager you will be entrusted with the critical responsibility of delivering the Grosvenor slots strategy (GSS) and providing essential support to General Managers in maintaining an efficient slots operation. Your primary focus will be on driving slots revenue performance More...
