The Rank Group
About The Rank Group
Who are Rank Group? We're better known for our brands, Mecca Bingo and Grosvenor Casinos. With around 140 retail locations, we're one of the biggest gaming companies across the UK. Our ambition is to become a £1 billion revenue international gaming company by 2023. Our focuses are to create a compelling multi-channel offering to our customer, build digital capability and scale, continuously evolve our venues, improve our customer experience and be committed to safe and fair gaming. Where are we based? Maidenhead We're in the heart of the town centre, just sat off the M4 and within walking distance of the train stations, shops and restaurants. Our Maidenhead office is better known as being our Support Hub and is home to many of our different teams including; IT, Finance, Digital, HR & Marketing. Sheffield Our Customer Solutions Hub is located on the picturesque part of town, known as Victoria Quays. Since opening in 2016, investment in the latest technology has helped this state-of-the-art customer contact centre really take shape to become the multi-award-winning centre of excellence it is today. Expansion has naturally occurred, and the hub is now home to teams within customer service, fraud & payments, VIP, customer experience and enhanced due diligence. Gibraltar Digital delivery is what our Gibraltar office is all about. Its where the Digi Ops, Product & Marketing Brand teams make it all happen as a cohesive unit; collaborating very closely with Customer Operations in the UK. The beautiful offices, set right on top of the Marina, are stunning setting for some of our best digital talent to create and execute ideas to keep our digital offering competitive in a tough market. Why would you not want to work here?! Our Values Rank is made up of enthusiastic and committed individuals, who have a desire to deliver the best experience for our customers. Service: We start with the customer. We do everything in our power to deliver special service every time Teamwork: We pull together across brands, channels and locations to perform at our very best Ambition: We challenge the way we do things and explore new ways to excite and entertain our customers and outshine the competition Responsibility: We understand our responsibility to all in our communities. We act with the highest integrity and honesty in everything we do Solutions: We act positively to get to the heart of problems quickly and find ways to solve them
431 Job openings in The Rank Group
Salary 32304Balanced 40-hour work week Because we believe in work-life harmony Life cover and private medical insurancePension SchemeShare of Tips Your exceptional service is recognised with a share of the tips 50% Off All Food Treat you and your family to delicious meal More...
Grosvenor Casino LiverpoolAs a Receptionist you will be the face of our business greeting and entertaining our customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and entertaining experience. You wil More...
Grosvenor Casino WalsallAs the Casino Manager youll play a crucial role in coordinating the smooth running of all gaming activities in the club ensuring customers are kept excited throughout their experiences. Your leadership is vital for ensuring your teams are fully equip More...
As an Electronic Gaming Host your role is pivotal in creating an unforgettable experience for our customers youll be the welcoming face of our electronic gaming floor. Your enthusiasm for connecting with people will shine as you greet and attend to our guests making them feel both val More...
Are you a natural leader with a passion for pokerWere looking for someone who thrives in a fast-paced high-energy environment to take charge of our poker operations.Were looking for a confident and experienced Poker Supervisor to bring energy leadership and precision to our card room. More...
Are you good with numbers and have a keen eye for detail As a Cashier at Grosvenor Casino youll be managing transactions quickly & efficiently ensuring the cash desk operation runs smoothly allowing the customer to make the most of their gaming experience continuing t More...
Dealing a successful and entertaining poker game is more about people than cards. Yes you will deal both tournament and cash games in an efficient precise way but more than that you will be entertaining the players at that table.Youll need to know the rules and provide a professionall More...
As an Customer Service Host your role is pivotal in creating an unforgettable experience for our customers youll be the welcoming face of our electronic gaming floor. Your enthusiasm for connecting with people will shine as you greet and attend to our guests making them feel both valu More...
Competitive Salary - 12.21 / hourReal contracts from 8 to 35 hours no zero-hour contracts!Paid breaksIndustry-leading Employee Rewards platform offering discounts on travel shopping and dining and much more50% discount on food and soft drinks for you and up to three friends More...
Are you a natural leader with a passion for pokerWere looking for someone who thrives in a fast-paced high-energy environment to take charge of our poker operations.Were looking for a confident and experienced Poker Supervisor to bring energy leadership and precision to our card room. More...
Join the team that keeps the casino sparkling!As a Cleaner youll ensure every area from the gaming floor to guest restrooms and team spaces is spotless safe and ready for action.Youll take care of daily cleaning duties restock essentials and report any maintenance issues all while uph More...
We are looking for a detail-oriented and proactive Affiliate Marketing Coordinator to support the operational and analytical functions of our Affiliate Marketing team. The ideal candidate will manage affiliate communication reporting compliance monitoring and backend systems while ens More...
Grosvenor Casino Huddersfield HD1 3LTDealing a successful and entertaining poker game is more about people than cards. Yes you will deal both tournament and cash games in an efficient precise way but more than that you will be entertaining the players at that table.Youll need to More...
Salary: 30000 to 35000As a Food & Beverage Manager youll bring a fresh perspective and a whole lot of personality to your team. Youll need to be confident in your abilities have a passion for delivering great food and drink experiences and be able to strike the perfect More...
Mecca Bingo Wakefield WF2 9SHCompetitive Salary - 12.21 / hourReal contracts from 8 to 35 hours no zero-hour contracts!Paid breaksIndustry-leading Employee Rewards platform offering discounts on travel shopping and dining and much more50% discount on food and soft drin More...
As a Receptionist your role is pivotal in setting the tone for our guests experience from the moment they step through our doors. Your welcoming smile enthusiastic greeting and genuine care are the first impression our customers have of our business making you an essential part of our More...
Were looking for a People Business Partner whos ready to drive real impact. Youll collaborate closely with senior leaders to shape people strategies that fuel business success all while championing a positive and inclusive workplace.This isnt just about HR processits about influence. More...
Grosvenor Casino Blackpool FY4 1BBAs a Gaming Supervisor youll dive headfirst into the hustle and bustle of the gaming world. Your main goal being to excite and entertain all of our customers! Youll play a pivotal role in the success of any gaming operation your primar More...
Were looking for a passionate individual to join our growing team at Rank Interactive a leading online gaming company. As a Player Protection Executive youll play a vital role in keeping our customers safe and ensuring fair play.Well provide the training!No prior experi More...
We are looking for applicants to join our team as a Trainee Croupier. Joining as a trainee Croupier opens an exciting career in the Casino industry with roles such as Senior Croupier Inspector Gaming Supervisor and even all the way up to General Manager with our support and devel More...
