The Rank Group
About The Rank Group
Who are Rank Group? We're better known for our brands, Mecca Bingo and Grosvenor Casinos. With around 140 retail locations, we're one of the biggest gaming companies across the UK. Our ambition is to become a £1 billion revenue international gaming company by 2023. Our focuses are to create a compelling multi-channel offering to our customer, build digital capability and scale, continuously evolve our venues, improve our customer experience and be committed to safe and fair gaming. Where are we based? Maidenhead We're in the heart of the town centre, just sat off the M4 and within walking distance of the train stations, shops and restaurants. Our Maidenhead office is better known as being our Support Hub and is home to many of our different teams including; IT, Finance, Digital, HR & Marketing. Sheffield Our Customer Solutions Hub is located on the picturesque part of town, known as Victoria Quays. Since opening in 2016, investment in the latest technology has helped this state-of-the-art customer contact centre really take shape to become the multi-award-winning centre of excellence it is today. Expansion has naturally occurred, and the hub is now home to teams within customer service, fraud & payments, VIP, customer experience and enhanced due diligence. Gibraltar Digital delivery is what our Gibraltar office is all about. Its where the Digi Ops, Product & Marketing Brand teams make it all happen as a cohesive unit; collaborating very closely with Customer Operations in the UK. The beautiful offices, set right on top of the Marina, are stunning setting for some of our best digital talent to create and execute ideas to keep our digital offering competitive in a tough market. Why would you not want to work here?! Our Values Rank is made up of enthusiastic and committed individuals, who have a desire to deliver the best experience for our customers. Service: We start with the customer. We do everything in our power to deliver special service every time Teamwork: We pull together across brands, channels and locations to perform at our very best Ambition: We challenge the way we do things and explore new ways to excite and entertain our customers and outshine the competition Responsibility: We understand our responsibility to all in our communities. We act with the highest integrity and honesty in everything we do Solutions: We act positively to get to the heart of problems quickly and find ways to solve them
414 Job openings in The Rank Group
Were looking for a strategic leader to take charge of our IT Operational Management function overseeing the performance and evolution of two critical teams: the Network Operations Centre (NOC) and the newly forming Operations Security Centre (OSC).This role is pivotal in ensuring the More...
As the Senior Sportsbook Promotion Executive the main goal of this position is to support on the daily operations and overall performance of the Sportsbook. Additionally the role aims to deliver exceptional service that creates opportunities to increase betting turnover boost profitab More...
Grosvenor Casino London Victoria W2 2DTAs a Slots Arcade Team Member you will be part of a team and will be excited by delivering a high quality customer service to all customers to facilitate their play and ensure profitable admissions.You will; Be a member of the team More...
As a Food & Beverage host youll be at the forefront of it all making our customers feel welcome creating an atmosphere that leaves them wanting more. Youll gain the knowledge and skills to present our menus confidently & effectively providing a first-class customer service to More...
As the Slots Manager you will be entrusted with the critical responsibility of delivering the Grosvenor slots strategy (GSS) and providing essential support to General Managers in maintaining an efficient slots operation. Your primary focus will be on driving slots revenue performance More...
Were looking for a hands-on Technical Lead to help shape and drive our development strategy across multiple engines and platforms. This is a high-impact role where youll take full ownership of system architecture and development ensuring everything aligns with company-wide objectives More...
Competitive Salary - 13.06 / hourReal contracts from 8 to 35 hours no zero-hour contracts!Paid breaksIndustry-leading Employee Rewards platform offering discounts on travel shopping and dining and much more50% discount on food and soft drinks for you and up to three friends More...
We are looking for a Spanish speaking HVC/VIP Account Manager to join our commercial team and be a key part of supporting our platform for high value customers. You will be working in a small team dedicated to ensuring player safety is at the heart of everything we do.The role will co More...
Ranks Data Team is leading the way in delivering innovative data solutions from building a cutting-edge data lakehouse to mapping end to end data lineage and on to a highly personalised real-time customer solution weve got it covered. As the Data Governance Analyst youll be the bridge More...
Competitive Salary - 12.21 / hourReal contracts from 8 to 35 hours no zero-hour contracts!Paid breaksIndustry-leading Employee Rewards platform offering discounts on travel shopping and dining and much more50% discount on food and soft drinks for you and up to three friendsPensi More...
Are you a natural at the tables with a flair for delivering exceptional guest experiencesWere looking for an experienced dealer to bring energy precision and professionalism to our casino this role youll run live table games with confidence and charisma ensuring fair play and engagin More...
Do you have experience in casinos slot machines or electronic gaming Are you analytical with a sharp commercial mindset If yes this could be your next big move.We are looking for a confident and enthusiastic Electronic Gaming Supervisor to take ownership of the electronic gaming expe More...
Ready to lead change that makes a real impactWere looking for a Senior Project Manager to spearhead the delivery of high-profile programmes and projects that drive innovation across our People & Culture function on an initial 12-month Fixed-term contract. From strategic transforma More...
One of the most important positions within our business you will be responsible for the upkeep and cleanliness of the casino. Its no easy ride you will need to deliver impeccable standards and take pride in your work.Providing a courteous and professional service and supporting the wi More...
Build and maintain the mobile application using Flutter (Cross-platform technology) Collaborate with designers and product managers to develop new features and improve existing ones Write clean scalable and efficient code Ensure that the application is optim More...
We are seeking a highly skilled and versatile Senior Insight Analyst to join our dynamic and data-driven centralised Analytics department. This role supports the Grosvenor venue business and will give you the opportunity to provide innovative customer analytics and actionab More...
The Rank Groups IT Security Team is on the lookout for an experienced Information Security Analyst to support strategic and operational security initiatives across our corporate retail and digital platforms.In this dynamic role youll be the go-to expert for day-to-day securi More...
Dealing a successful and entertaining poker game is more about people than cards. Yes you will deal both tournament and cash games in an efficient precise way but more than that you will be entertaining the players at that table.Youll need to know the rules and provide a professionall More...
Are you a natural at the tables with a flair for delivering exceptional guest experiencesWere looking for an experienced dealer to bring energy precision and professionalism to our casino this role youll run live table games with confidence and charisma ensuring fair play and engagin More...
Were looking for an experienced Poker Dealer to bring skill energy and exceptional service to our poker this role youll run live games with precision and professionalism creating an exciting and fair environment for players of all levels.Youll be the face of the gamemanaging pots rea More...
