Support Jobs in Sri Lanka

At EY were all in to shape your future with confidence.Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Join EY and help to build a better working world.On-site Technology Support Specialist(Associate)Enterprise Technology (ET)...

Responsible for identifying investigating detecting and protecting service availability and data across various source types and locationsValidates alerts or reports to determine if they constitute an incidentEnsures incidents are properly recorded in appropriate reporting systemsAssesses incident s...

PurposeTo deliver the ultimate customer experience our presales teams have a need for support in building amazing demos.Setting up a service to support presales through the creation of configurations customizations data loading integrations and AI-powered enhancements will make the presales teams mo...

About the Client Our client is a leading Business Process Outsourcing (BPO) company specializing in providing a wide range of services including customer service marketing technical support HR finance & accounting and data entry & processing to local businesses. Job OverviewWe are seeking experience...

Job description Were Hiring: Application Support EngineerJoin GPV Lanka a global leader in electronics manufacturing with over 30 years of excellence and a proud recipient of the Presidential Export Award.Were looking for a proactive and tech-savvy Application Support Engineer to join our dynamic I...

Key Responsibilities: Diagnoses and resolves hardware and software problems for end-users in-person in Colombo and on the phone/Slack.Prepares and coordinates onboarding and offboarding activities across the company including user account creation access provisioning and account deactivation.Manages...

Overview We are looking for a Software Engineer Application Support to support and enhance critical logistics applications in an SLA-driven environment. This role combines production support and development requiring strong coding debugging and database troubleshooting skills. The ideal candidate s...

Key ResponsibilitiesDeliver exceptional customer support across channels (email phone etc.) ensuring fast friendly and solution-oriented responses.Analyze and resolve a broad range of customer issues collaborating with cross-functional teams when escalation is needed to drive resolution.Proactively...

The CompanyWe create intelligent solutions that drives growth and increased productivity combining industry expertise technological capabilities and a human-centred approach to help businesses evolve from thinking digital to being digital. Our platform delivers rich-media Vision AI driven in-app cus...

The CompanyWe create intelligent solutions that drives growth and increased productivity combining industry expertise technological capabilities and a human-centred approach to help businesses evolve from thinking digital to being digital. Our platform delivers rich-media Vision AI driven in-app cus...

Monitor production systems servers and applications to ensure uptime and performance.Perform regular system health checks and preventive maintenance.Diagnose and resolve Level 1 & Level 2 technical issues.Log track and manage incidents through ticketing systems.Provide technical support to internal...

Handle inbound and outbound customer interactions via voice support in a professional and timely manner.Build and maintain strong relationships with customers to ensure satisfaction and retention.Identify customer needs and recommend suitable products or services to drive sales.Meet and exceed indiv...

Handle inbound and outbound customer calls professionally and efficiently.Deliver high-quality customer service through voice support.Understand customer needs and provide accurate information or appropriate solutions.Identify sales opportunities during customer interactions and promote relevant pro...

The DBVA platform is central to the Business Value Assurance function within IFS and the partner community used daily by 100 employees. This role will ensure smooth day-to-day operations and the adoption of the platform. You will act as the bridge between users and the technical team supporting repo...

TRADE SUPPORT ANALYST Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like where youll be supported and inspired by a collaborative community of colleagues around the world and where youll be able to reimagine whats possible. Join us and h...

CAPGEMINI ENGINEERING At Capgemini Engineering the world leader in engineering services we bring together a global team of engineers scientists and architects to help the worlds most innovative companies unleash their potential. From autonomous cars to life-saving robots our digital and software tec...

TÉCNICO DE SUPORTE APLICACIONAL Escolher a Capgemini significa escolher uma empresa onde terá o poder de moldar a sua carreira da forma que desejar onde será apoiado e inspirado por uma comunidade colaborativa de colegas em todo o mundo e onde poderá reinventar o que é possível. Junte-se a nós e aju...

We are looking for a Local IT Support Engineer who will assist IFS employees around the globe with client support software installations and remotely diagnosing and troubleshooting technical issues.Primary Job Role: Serving as the IT expert contact for IFS employees seeking IT equipment and related...

DEADLINE FOR APPLICATIONS18 February 2026-23:59-GMT05:30 India Standard Time (Colombo)WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race colour national origin...

About the Client: Our Client is a leading managed services provider delivering innovative IT solutions. Their expertise includes IT infrastructure cybersecurity ERP and custom software development. With a client-focused approach our client empowers businesses worldwide to grow and adapt in a digital...