Service Quality Jobs in Colombo

About TheLoopsTheLoops an IFS company is the first enterprise-grade AI Agent platform built for SaaS CX and mission-critical industries. Our AI Agents are like digital coworkers: secure always learning and working 24/7 to drive measurable business outcomes. As we grow were looking for mission-driven...

About TheLoopsTheLoops an IFS company is the first enterprise-grade AI Agent platform built for SaaS CX and mission-critical industries. Our AI Agents are like digital coworkers: secure always learning and working 24/7 to drive measurable business outcomes. As we grow were looking for mission-driven...

The Service Delivery Engineer (SDE) is responsible for providing technical expertise to the Managed Services Department. The Service Delivery Engineer (SDE) is responsible for providing technical expertise to the Managed Services Department. This department consists of the Service Desk Cloud Service...

We are looking for a strategic and solution-oriented Business Partner with exposure to Billing and Finance processes to join our IT Consulting and Engineering team. This role serves as a liaison between Business Stakeholders including senior leadership and Technical Teams (Development and Quality En...

About the Client Our client is a well-established Sri Lankan company specializing in consumer electronics and home appliances. With over four decades of industry experience the company represents leading global brands and is known for delivering reliable high-quality products and exceptional custome...

Lead a team of quality professionals ensuring adherence to accuracy compliance and on-time delivery standards.Apply and manage quality control methodologies and performance metrics across various projects and workflows.Mentor and support analysts manage escalations and ensure consistency in quality...

Join a leading travel company with a high-performing contact centre that delivers exceptional service and sales support to customers worldwide. We are seeking an experienced Quality & Performance Manager to lead our contact centre QA function ensuring service excellence sales conversion optimisation...