IT Service Desk Analyst Jobs in Colombo

In this role the candidate will support the delivery of Level 1 IT services across a large-scale banking environment covering key technology domains including delivery channels core banking platforms internal applications and user endpoints serving over 4500 users. Key Responsibilities Oversee day-...

Role Overview The IT Service Desk Administrator provides first and second-line IT support to ensure smooth day-to-day business operations. The role focuses on incident resolution user support system administration endpoint management and maintaining high service availability aligned with IT service...

We are seeking a motivated and detail-oriented IT Service Desk Analyst with 13 years of helpdesk experience to provide Tier 1 and Tier 2 technical support across our organization. This in-office role is responsible for delivering high-quality end-user support troubleshooting technical issues methodi...