Company Policies and Procedures Jobs in Sri Lanka

DescriptionPOSITION SUMMARYProvide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs wraps and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g. allergies high blood pressure and pregnancy) before beginning service...

Support the overall Food & Beverage operation of the resort to maximize guest satisfaction team member performance and business results.Promote and ensure guest satisfaction through excellent service and high-quality products.Develop and maintain a strong team environment through effective leadershi...

DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs determine appropriate room type and verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. Ac...

DescriptionPOSITION SUMMARYSupply guests with directions and information regarding property amenities services and hours of operation and local areas of interest and activities. Contact appropriate individual or department (e.g. Bellperson Front Desk Housekeeping Engineering Security/Loss Prevention...

DescriptionPOSITION SUMMARYPrepare and cook food according to recipes quality and presentation standards and food prep checklists. Prepare ingredients for cooking including portioning chopping and storing food before use. Safely and appropriately use baking and measuring tools/equipment/appliances t...

Job Purpose:To assist in the day to day running of the Human Resources department ensuring administration systems and company policies and procedures are followed whilst maintaining a high degree of employee satisfaction and focusing on customerss satisfaction.Key Responsibilities:Ensure that HR fil...

DescriptionPOSITION SUMMARYContact appropriate individual or department (e.g. Sales Data Administration Accounting) as necessary to resolve guest calls requests or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott including up-selling. Determin...

DescriptionPOSITION SUMMARYProvide personalized service and attention to fulfilling all guest needs including but not limited to: delivering coffee and tea upon request preparing notes of new arrivals to prepare and communicate the important preferences to the entire hotel operation coordinating wit...

DescriptionPOSITION SUMMARYProvide personalized service and attention to fulfilling all guest needs including but not limited to: delivering coffee and tea upon request preparing notes of new arrivals to prepare and communicate the important preferences to the entire hotel operation coordinating wit...

DescriptionPOSITION SUMMARYProvide personalized service and attention to fulfilling all guest needs including but not limited to: delivering coffee and tea upon request preparing notes of new arrivals to prepare and communicate the important preferences to the entire hotel operation coordinating wit...

DescriptionPOSITION SUMMARYPatrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills daily physical hazard/safety inspections investigations interviews and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize monit...

DescriptionPOSITION SUMMARYTransmit information or documents using a computer. Prepare and review written documents (e.g. daily logs business letters memoranda reports) including proofreading and editing written information to ensure accuracy and completeness. Exchange information with other employe...

DescriptionPOSITION SUMMARYCheck figures postings and documents for correct entry mathematical accuracy and proper codes. Organize secure and maintain all files records cash and cash equivalents in accordance with policies and procedures. Record store access and/or analyze computerized financial inf...

DescriptionPOSITION SUMMARYProvide personalized service and attention to fulfilling all guest needs including but not limited to: delivering coffee and tea upon request preparing notes of new arrivals to prepare and communicate the important preferences to the entire hotel operation coordinating wit...

DescriptionPOSITION SUMMARYWash mop and clean the pool deck. Promote a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude. Observe activity in the recreational facility and respond appropriately in accordance with local o...

DescriptionPOSITION SUMMARYProvide personalized service and attention to fulfilling all guest needs including but not limited to: delivering coffee and tea upon request preparing notes of new arrivals to prepare and communicate the important preferences to the entire hotel operation coordinating wit...

DescriptionPOSITION SUMMARYSupport the Brand Marketing and Digital organization on implementation of eCommerce strategies. Responsible for executing digital activities as assigned based on key initiatives and strategies. Verify that all activities are in alignment to provide the support needed for s...