Call Center Team Lead Jobs in Sri Lanka

Role Overview This is a strategic and execution-focused role within the real estate development space responsible for driving end-to-end sales and marketing initiatives for residential/condominium projects. The role owns the entire sales lifecyclefrom lead generation and project launches to conversi...

Team Leadership & ManagementLead mentor and develop Threat Operations Analysts to maintain strong technical performance and output qualityManage daily workflows case allocation and SLA adherenceReview analyst findings advisories and attribution assessments for qualitySupport hiring onboarding traini...

Team Leadership & ManagementLead mentor and develop Threat Operations Analysts to maintain strong technical performance and output qualityManage daily workflows case allocation and SLA adherenceReview analyst findings advisories and attribution assessments for qualitySupport hiring onboarding traini...

About the Company Our client is the sole agent and distributor for LOréal and Matrix Professional products in Sri Lanka. The company is committed to delivering authentic high-quality professional beauty products while supporting salons nationwide through reliable distribution and industry expertise....

The Channel Deal Desk team is dedicated to optimizing and safeguarding the commercial integrity of partner-sourced deals across the organization. The primary objective is to ensure all deals are efficiently structured swiftly approved and fully compliant with internal policies and external regulatio...

About the client: A leading name in Sri Lankas travel and hospitality sector specializing in crafting distinctive outbound travel experiences that blend comfort culture and creativity. With a strong international presence and a commitment to excellence the company is expanding its outbound leisure t...

Team Leadership and Management Lead mentor and develop a team of Threat Operations Analysts ensuring high-quality output and strong technical performance. Oversee day-to-day workflow case allocation and SLA management. Conduct regular quality reviews of analyst findings advisories and attribution as...