Guest Services Jobs in South Africa

DescriptionJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures...

DescriptionPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension. Receive rec...

Job Summary: We are seeking a highly skilled and experienced Chief Purser who is fluent in Spanish to join our team. As the Chief Purser you will be responsible for overseeing all aspects of the onboard financial operations and guest services. You will work closely with the ships management team to...

DescriptionPOSITION SUMMARYRespond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities services room features and local areas...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are em...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are em...

DescriptionPOSITION SUMMARYProcess all guest check-ins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Bonvoy information. Ensure rates match market codes document excepti...

DescriptionJOB SUMMARYResponsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related r...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire are e...

DescriptionJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures...

Job Summary:The Lodge Anchor plays a crucial role in supporting the Lodge Manager in overseeing the daily operations of the lodge ensuring an exceptional guest experience and maintaining high standards in all departments. This position requires strong leadership operational expertise and a passion f...

DescriptionJOB SUMMARYAssists in managing the execution of all operations in the rooms area departments ( Office Engineering/Maintenance Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors...

DescriptionJOB SUMMARYResponsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related r...

DescriptionJOB SUMMARYResponsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related r...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. T...

DescriptionJOB SUMMARYReporting to the Food and Beverage Management the successful candidates will be required to manage the hostess desk/ area and enhance the guest experience whilst providing exceptional service. Be a Westin Ambassador and maintaining the quality and standards of the Westin Cape T...

DescriptionJOB SUMMARYPosition has responsibility for supervising and coordinating activities of employees delivering spa services including salon skin care program coordination reservations reception desk massage and locker room areas. Position focuses on ensuring guest and employee satisfaction an...

DescriptionJOB SUMMARYSupports all property operations ensuring that the highest levels of hospitality and service are provided. Responsible for all Guest Experience functions and employees. Areas of responsibility include overseeing and managing the Guest Experience Department- inclusive of Guest E...

DescriptionJOB SUMMARYSupports all property operations ensuring that the highest levels of hospitality and service are provided. Responsible for all Guest Experience functions and employees. Areas of responsibility include overseeing and managing the Guest Experience Department- inclusive of Guest E...

Scope of position:The Demi Chef De Partie will be focused with special attention placed upon continuous practice to master skills and tasks assigned to them by their supervisors. Always act in a professional manner using the companys Mission Vision and Values. The Demi Chef de Partie will strive to...