Call Center Jobs in South Africa

LOCATIONCape Town ZAPOSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers access continuous learning and development opportunities and contribute to the success of a globally expanding industry-leading organization.We are currently seek...

LOCATIONCape Town ZAPOSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers access continuous learning and development opportunities and contribute to the success of a globally expanding industry-leading organization.We are seeking an Exp...

LOCATIONCape Town ZAPOSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers access continuous learning and development opportunities and contribute to the success of a globally expanding industry-leading organization.We are seeking a hand...

Role: Lead Generation Associate / Research-Led SDR Priority Location: South Africa (Preferred) Latin America or Philippines (with excellent English) Working Hours: 30 hours per week initially U.S. Eastern Time (EST) Business Hours Type of contract: Independent Contractor Type of job: RemoteSalary: $...

Role: Lead Generation Associate / Research-Led SDR Priority Location: South Africa (Preferred) Latin America or Philippines (with excellent English) Working Hours: 30 hours per week initially U.S. Eastern Time (EST) Business Hours Type of contract: Independent Contractor Type of job: RemoteSalary: $...

Key Responsibility Areas: Manage team performance Provide effective coaching and constructive feedback to subordinates Take customer service and escalation when needed Holds team huddle/coaching session/goal setting/one on one as needed/required Handles escalated requests and research answers posted...

LOCATIONCape Town ZAPOSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers access continuous learning and development opportunities and contribute to the success of a globally expanding industry-leading organization.We are seeking an SEO...

LOCATIONCape Town ZAPOSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers access continuous learning and development opportunities and contribute to the success of a globally expanding industry-leading organization.We are seeking a deta...

CRC - Customer ServicesFull time positionCustomer service duties and responsibilities generally include answering phone calls and emails responding to customer questions and complaints.Agents are also responding to complaints from the social media customer Retailer and third-party contact (telephon...

LOCATIONCape Town ZAPOSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers access continuous learning and development opportunities and contribute to the success of a globally expanding industry-leading organization.We are looking for pr...

LOCATIONCape Town ZAPOSITION OVERVIEWMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation we have established ourselves as a trusted partner in...

LOCATIONCape Town ZAPOSITION OVERVIEWMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation we have established ourselves as a trusted partner in...

LOCATIONCape Town ZAPOSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers access continuous learning and development opportunities and contribute to the success of a globally expanding industry-leading organization.Are you fluent in Eng...

LOCATIONCape Town ZAPOSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers access continuous learning and development opportunities and contribute to the success of a globally expanding industry-leading organization.We are seeking a skil...

Purpose of the job: Answer incoming calls courteously within SLA Manage all cases professionally and efficiently within the correct time frames Provide personalized customer service by responding to the needs of the client Ensure that all calls are captured on the relevant system (Dreamtec) Clear kn...

DescriptionPosition Summary:As a Customer Service & Call Center Agent you will play a vital role in ensuring our guests travel experiences start on the right note. You will handle reservation requests changes and cancellations efficiently while delivering exceptional customer service. Your ability t...

Sales Development Representative (SDR)Employment Type:Full time independent contractorWork Model:RemoteWork Hours:US work hoursRole OverviewWere hiring high-energy assertive SDRs to re-activate a large base of warm and dormant clinic accounts. These are not cold leads - every account has previously...

LOCATIONCape Town ZAPOSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers access continuous learning and development opportunities and contribute to the success of a globally expanding industry-leading organization.We are seeking a hand...

Customer Support Operations Manager (Member Support)Location: Remote (South Africa preferred)Compensation: $2500-$3500/month base performance-based incentives (OTE $3500$4000/month)About the companyThe company is a fast-growing healthcare company that helps patients manage chronic conditions throug...

STOP CHASING PENNIES. START CREATING LEGACIES.ABOUT USWe are a fast-growing international immigration powerhouse and we are on the hunt for the elite. Our Cape Town sales hub is the heartbeat of our global mission a high-energy high-stakes and high-reward environment where we turn international lead...