Call Center Jobs in Cape Town

CRM Call Center CoordinatoriGaming Africa MarketsOn behalf of a Global iGaming company we are looking for a CRM Call Center Coordinator to support outbound player engagement for their online Casino and Sportsbook brands across African markets.This role focuses on coordinating CRM-driven outbound ca...

Job DescriptionA unique opportunity has opened for a Danish-speaking Virtual Travel & Lifestyle Concierge to join a dynamic international team serving high-net-worth clientele. This role offers the chance to curate exceptional travel and lifestyle experiences while working within a fast-paced luxury...

Main purposeThe key objective of the role is to identify and understand customer needs delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly.                                                                     ...

Key Responsibility Areas: The CSA process phone transactions in Airline contact centers. To provide customer service through issue resolution request process and provide excellent customer service to general and premium customers. Meet and Exceed client proposed metrics and promote core values of WN...

Key Responsibilities:Proactively contact customers via telephone and in writing in order to drive collectionsWork to agreed quality standards and agreed timescalesResponsible for managing complaints and ensuring complianceLiaise with internal and external colleagues throughout the business and exter...

As a Call Centre Agent you will be the first point of contact for our customers providing exceptional support and assistance with their inquiries and issues. This role is essential in ensuring our customers have a positive experience with the Volvo brand.Key Responsibilities: Operational Oversight:...

LOCATIONCape Town ZAPOSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers access continuous learning and development opportunities and contribute to the success of a globally expanding industry-leading organization.We are seeking a high...

LOCATIONCape Town ZAPOSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers access continuous learning and development opportunities and contribute to the success of a globally expanding industry-leading organization.We are seeking an exp...

LOCATIONCape Town ZAPOSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers access continuous learning and development opportunities and contribute to the success of a globally expanding industry-leading organization.We are hiring an expe...

Job Title: German-Speaking Customer Support Agent Location: Umhlanga Durban (On-site with Relocation Support) Salary: R20000 R25000 per month Benefits Are you fluent in German and looking for a career move to sunny Durban We are seeking a professional solution-oriented German Customer Support Agen...

LOCATIONHybrid Work-at-Home (Local)JOB TYPEFull-TimePAY TYPESSalaryPOSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers access continuous learning and development opportunities and contribute to the success of a globally expanding indu...

What Youll Do Handle inbound and/or outbound customer callsAssist customers timeously and in a polite and friendly mannerProvide accurate information about products and servicesResolve customer concerns with professionalism and empathyDocument interactions clearly in the systemMeet quality and perfo...

What Youll Do Handle inbound and/or outbound customer callsAssist customers timeously and in a polite and friendly mannerProvide accurate information about products and servicesResolve customer concerns with professionalism and empathyDocument interactions clearly in the systemMeet quality and perfo...

What Youll Do Handle inbound and/or outbound customer callsAssist customers timeously and in a polite and friendly mannerProvide accurate information about products and servicesResolve customer concerns with professionalism and empathyDocument interactions clearly in the systemMeet quality and perfo...

A company that specializes in AI-powered interaction intelligence and conversational analytics primarily for the call center and customer service industries is seeking aseasoned Software Engineer to join their team. You will be responsible for maintaining a robust long-standing codebase while simult...

Job Title:Operations Manager On-site Cape TownJob DescriptionOperations Manager On-site Cape TownABOUT THE ROLE:This role is employed directly by our UK client a forward-thinking organisation dedicated to providing exceptional insurance solutions to individuals with unique needs.If you are passion...

LOCATIONCape Town ZAPOSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers access continuous learning and development opportunities and contribute to the success of a globally expanding industry-leading organization.We are seeking a stra...

Senior Call Center Manager / Operations LeadIndustry: Legal Lead Generation (Performance-Based)Location: Remote (US Hours)Compensation: $2000 $2500/month (flexible base variable)About Launch ForwardOur client builds performance-based lead generation funnels for law firms. We work across multiple t...

LOCATIONCape Town ZAPOSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers access continuous learning and development opportunities and contribute to the success of a globally expanding industry-leading organization.We are seeking a deta...

Tenancy Progressor / Lettings Administrator Support a fast-paced UK lettings team from Cape Town remote role with hybrid potential Cape Town Remote (hybrid likely in future) R30000/month UK working hours About Our Client Our client is a well-established UK lettings agency operating across six bu...