CALL CENTER DATA CAPTURER
Job Location:
Durban - South Africa
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Essential Duties and Responsibilities
Responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance.
Maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others ideas and tries new things.
Speaks clearly and persuasively in positive or negative situations; listens and seeks clarification; responds quickly and effectively to customer questions.
Multitasks by documenting information while speaking with the consumer.
Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality. Meets clients specific quality standards.
Meets productivity standards; completes work in a timely manner; strives to increase productivity; works YOUR CV TO ;
