BPO Jobs in South Africa

Key ResponsibilitiesData Loss Prevention (DLP)Manage and fine-tune Microsoft Purview DLP policies for endpoints SharePoint OneDrive & TeamsInvestigate DLP alerts coordinate incident response with stakeholders and document outcomes.Work closely with Legal Risk and Compliance teams to align DLP polici...

About the roleSupport children and young people in Out-of-Home Care through case management therapeutic planning and frontline coaching. Drive positive outcomes by embedding trauma-informed culturally safe practices and ensuring compliance with standards and legislation.Benefits Salary packaging opt...

Job PurposeResponsible to analyse document and propose solutions for large and/or complex business areas and to prepare requirement specifications as well as assist in the preparation of user and system test plans.Principle responsibilities Collecting and understanding the business requirements for...

The Senior Business Process Analyst leads complex crossfunctional process analysis and optimisation initiatives that materially improve organisational performance. This role operates at both strategic and operational levels shaping enterprisewide process standards enabling business transformation an...

LOCATIONCape Town ZAPOSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers access continuous learning and development opportunities and contribute to the success of a globally expanding industry-leading organization.We are seeking a high...

LOCATIONCape Town ZAPOSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers access continuous learning and development opportunities and contribute to the success of a globally expanding industry-leading organization.We are seeking an exp...

Our client is a growing project-driven organisation with a lean and collaborative finance team offering an exciting opportunity for a detail-oriented finance professional to make a meaningful impact. This newly created role supports operational scalability and process automation within a fast-paced...

What Youll Do Handle inbound and/or outbound customer callsAssist customers timeously and in a polite and friendly mannerProvide accurate information about products and servicesResolve customer concerns with professionalism and empathyDocument interactions clearly in the systemMeet quality and perfo...

What Youll Do Handle inbound and/or outbound customer callsAssist customers timeously and in a polite and friendly mannerProvide accurate information about products and servicesResolve customer concerns with professionalism and empathyDocument interactions clearly in the systemMeet quality and perfo...

What Youll Do Handle inbound and/or outbound customer callsAssist customers timeously and in a polite and friendly mannerProvide accurate information about products and servicesResolve customer concerns with professionalism and empathyDocument interactions clearly in the systemMeet quality and perfo...

Role Overview The Director of Operations is responsible for leading large-scale customer service clients supporting US clients within a BPO call center environment. This role ensures exceptional service delivery client satisfaction financial performance and operational excellence across multiple acc...

Role PurposeThis is a functional management role responsible for executing and optimizing Boomerangs go-to-market operations across outbound sales partnerships and marketing.You will manage day-to-day GTM activity campaigns CRM discipline and partner enablement while contributing to deal execution o...

Job Purpose and RoleAs a Quality Leader in a global multi-geo Business Process Management (BPM) operation you will drive quality excellence and business transformation across global span. Leading Six Sigma and Digital Innovation youll foster a culture of continuous improvement integrate AI and autom...

It has come to my attentionthrough careful observation rigorous deduction and a not inconsiderable amount of logicthat our client is in need of a most specific mind: a Business Process Analyst of proven experience and uncommon clarity of thought.This is not a role for the inattentive. They seek an i...