Sr. Manager, Commercial Excellence

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later having pioneered an industry. And were just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized actionable insights aimed at solving important health challenges. To continue what weve started: Improving human health.

We are driven by thousands of ambitious passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening serving with integrity thinking big and being dependable. Weve already changed millions of lives and were ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. Well get there by constantly reinventing unique biosensing-technology experiences. Though weve come a long way from our small company days our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet the team:
The Commercial Excellence team drives the strategies tools and insights that empower our field teams to deliver exceptional results. As part of the broader Sales Operations and Effectiveness organization the team partners with Sales Marketing IT Data Science and Executive Leadership to optimize go-to-market execution improve sales productivity and accelerate revenue growth. As Sr. Manager Commercial Excellence you will lead a high-performing regional team and play a critical role in equipping the business with the analytics processes and technologies needed to scale effectively.

Where you come in:

• You lead and develop the APAC Regional Commercial Excellence team ensuring resources are aligned to support business priorities and growth.
• You partner with Sales Leadership to define go-to-market priorities establish execution metrics and drive field accountability.
• You champion best practices change management and innovation including the use of AI/ML CRM and digital tools to enhance commercial performance.
• You oversee sales data processing and ensure key metrics including Dexcom Accessible Patient data are integrated into reporting and strategy.
• You deliver timely actionable reporting and insights aligned to go-to-market priorities.
• You partner with Data Science to design and interpret advanced analytics segmentation models and targeting strategies.
• You prepare executive-ready reporting that highlights opportunities risks and performance trends.
• You oversee territory design quota setting target list development and incentive compensation planning.
• You drive continuous improvement of sales processes systems and reporting.
• You advance business planning and review processes to ensure alignment accountability and execution of strategic priorities.
• You identify and implement advanced sales tools and technologies including AI/ML solutions while ensuring strong adoption and return on investment.
• You collaborate with Sales Training to align capability-building programs with go-to-market priorities.
• You lead the evolution of sales materials and messaging from print to digital in support of omnichannel strategies.
• You build multichannel and omnichannel roadmaps aligned with marketing campaigns and patient access initiatives.
• You drive global CRM process alignment while ensuring regional requirements are addressed.
• You design CRM reporting to monitor adoption utilization and effectiveness of field activities.
• You partner with IT Marketing and Sales Operations to ensure CRM and digital platforms support commercial needs.
• You serve as a central point of contact for field communications ensuring initiatives are clearly prioritized and communicated.
• You facilitate Sales Leadership meetings and coordinate incoming field requests.
• You collaborate with Marketing to support omnichannel execution HCP engagement and new product planning.
• You perform other relevant tasks and responsibilities as assigned by your manager.

What makes you successful:

• You bring extensive experience in pharmaceutical biotechnology or medical device organizations.
• You have strong leadership experience in sales operations commercial excellence or analytics.
• You demonstrate expertise in sales analytics incentive compensation territory design targeting and go-to-market execution.
• Your knowledge includes CRM systems AI/ML applications and omnichannel commercial strategies.
• You are highly analytical and skilled at translating complex data into actionable insights.
• Your communication and influencing skills enable you to work effectively across functions leadership levels and geographies.
• Your leadership style fosters collaboration accountability and high performance.
• Your experience in matrixed global or regional organizations allows you to navigate complexity and drive alignment.

Experience and Education:

• Typically requires a Bachelors degree with 13 years of industry experience
• 5-8 years of previous people management experience

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.