Senior Supervisor, Quality

Make a meaningful difference to patients around the world. At Edwards Lifesciences facilities around the world our Manufacturing teams create the tools technologies and devices that transform patients lives. As part of our sewing assembly delivery and distribution teams your attention to detail and commitment to continuous improvement will help us turn innovative ideas into reality. Your purpose-driven work will help leave lasting and positive impacts on patient lives.

Supervise employees and activities across areas of quality for smooth and continuous operations.

How youll make an impact:
Supervise employees and quality activities pertaining to the production of products and/or manufacturing processes in - and with quality /technical knowledge of - multiple production areas depending on the complexity of the areas in addition to conducting performance reviews including resolving performance issues
Lead complex improvement projects partner with engineering on investigations and/or corrective actions perform non-conformance investigations for review with engineering assures documentation content is valid
Establish the scheduling of work orders and team performance metrics including monitoring output and adjusting schedules to ensure production targets are achieved
Accountable for productivity and quality metrics of staff and provide regular progress reports and quality metrics to management and cross-functional stakeholders including developing resolutions as needed to improve metrics achievement
May guide and mentor entry level supervisors
Ensure appropriate staffing for all positions
Accountable to ensure staff is appropriately trained to perform assigned work
Document owner for assigned product line inspection procedures
Responsible for all project outcomes of assigned unit/group of employees
Other incidental duties

What youll need (Required):
Bachelors Degree related field and in-depth technical knowledge and experience in assigned work area and substantial experience in related manufacturing quality and/or product development engineering with skill levels exceeding the requirements of the Supervisor II Required and
4 Years previous related experience with full responsibility for all personnel and handling all aspects of employee relations Required

What else we look for (Preferred):
Experience leading and fostering multi-cultural teams with cultural sensitivity
Proven project management expertise
Proven expertise in both Microsoft Office Suite and Enterprise Resource Planning (ERP) system preferably JDE
Experience working in a medical device industry preferred
Excellent communication and interpersonal relationship skills; possessing strong collaboration skills in partnering with cross functional stakeholders in order to achieve objectives as well as mediating and negotiating the needs of other areas to achieve consensus
High proficiency in reading comprehending writing and speaking English and local language
Full understanding of quality procedures while applying acquired expertise to analyze and solve problems without clear precedent
Full understanding of all aspects of processes and equipment used across areas of responsibility
Ability to supervise lead and/or mentor employees in a manufacturing environment
Demonstrated ability to supervise teams and provide coaching and feedback including responsibility for all employee actions including hire/fire authority and partnering with HR on all aspects of employee of employee
Work with the Operation Quality Engineer to develop professional skills to enhance job expertise and awareness of company policies for GMP SOP and safety regulations. Oversee personal development plan and performance against plan.
Ensure testing conforms to appropriate standards of identity strength and quality of components and in process products
Complete understanding and wide application of principles theories and concepts in business area.
An advanced understanding of specific aspects of work supervised and practical application to problems and situations ordinarily encountered
Knows and effectively uses fundamental concepts practices and procedures relative to quality and productivity improvements.
Must be able to develop creative solutions to challenging problems; adept and experienced problem solver who is capable to determine root cause of technical issues and implements effective solutions in a timely manner
Must have some project management experience involved in or led continuous improvement efforts in a cross-functional team environment
Excellent working knowledge of statistics
Able to understand engineering drawings Bills of Materials and operational procedures
Adhere to all company rules and requirements (e.g. pandemic protocols Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control
Ability to work and excel within a fast paced dynamic and constantly changing work environment