Senior Product Owner, Brokerage Platforms and Digital Assets
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Job Summary
Some careers have more impact than others.
If youre looking for a career where you can make a real impression join HSBC and discover how valued youll be. Whether you want a career that could take you to the top or simply take you in an exciting new direction HSBC offers opportunities support and rewards that will take you further.
We are currently seeking a high calibre professional to join our team as a Senior Product Owner Brokerage Platforms and Digital Assets.
Inthis role you will:
Product strategy & roadmap (Brokerage DAC)
- Define and own the global brokerage strategy for cash equities and the delivery roadmap for Wealth clients. Execute the Brokerage Acceleration strategy and create a distinctive client-led trading brand proposition.
- Own and drive the Wealth DAC product roadmap commercialize the DAC strategy supporting growth through proposition design pricing/packaging inputs distribution readiness and tracking of commercial outcomes (e.g. adoption revenue client penetration).
- Demonstrated interest in and willingness to embrace AI to improve product discovery requirements quality delivery efficiency controls/monitoring and client experience; familiarity with applying AI-enabled tools in product management is an advantage.
- Maintain strong awareness of external industry trends competitor approaches and ecosystem developments; identify innovation and partnerships to differentiate HSBC.
End-to-end delivery & execution
Lead end-to-end product delivery from concept approval build launch post-launch optimisation including definition of MVPs phased rollouts and success metrics.
Partner with Technology to define product requirements user journeys service design data needs and integration patterns (e.g. platforms APIs custody/settlement client channels).
Coordinate delivery across stakeholders to execute rollouts including readiness across front office operations client servicing onboarding and communications.
Investigate platform-related issues and work closely with IT operations and external vendors to identify root causes and drive tactical fixes and long-term solutions.
Stakeholder leadership & market alignment
Ensure alignment with regional business priorities local regulations and platform capabilities across multiple jurisdictions.
Facilitate working groups within regional markets to identify demand and localisation needs for the brokerage/DAC solution.
Build effective relationships across Local and Group Marketing Customer D&A Proposition Strategy Strategic Partnerships Technology & Digital COO/Operations Group DAC and second line functions.
Support senior management updates with clear concise materials: roadmap delivery status risks/issues decisions required and outcomes achieved.
Governance risk & controls
Establish and maintain product governance: documentation approvals controls risk acceptance (where applicable) and ongoing oversight of product performance and incidents.
Embed a strong risk and control mindset across the product lifecycle including product approval conduct considerations operational resilience data/privacy and financial crime risk.
Actively manage risk and control environment ensuring resilience and regulatory compliance; navigate multi-market regulatory regimes (e.g. MAS FCA ASIC SFC DFSA SEBI).
Work closely with Risk Compliance Legal and Policy teams to support policy evolution and ensure products operate within HSBCs risk appetite and applicable regulatory requirements.
Commercial performance & KPIs
Deliver commercial performance and growth as committed in HSBC financial plans including revenue growth and cost management.
Define and track KPIs such as active traders order volumes execution quality revenue latency client satisfaction plus DAC KPIs (e.g. adoption operational stability risk/control indicators).
Drive continuous improvement based on performance insights and client feedback.
Third-party / vendor management
- Manage third-party engagement where required including partner selection support due diligence inputs commercial considerations and ongoing vendor performance oversight.
To be successful you will need:
- 10 years experience in a mid-to-senior role at a bank in an investment product development capacity within equities listed product market infrastructure and/or Digital Assets.
- Proven experience in product management (or closely related product delivery/strategy role) within financial services ideally across Wealth Markets Brokerage or digital platforms.
- Established track record of project and financial delivery within large financial services organisations including delivery with external partners.
- Demonstrated experience working with cross-functional stakeholders (Technology Operations Risk Compliance Legal) in a regulated environment.
- Strong communication skills with the ability to produce crisp executive updates and influence senior stakeholders.
- University degree holder; graduate degree is well regarded.
The chosen candidate for this role willbe requiredto undergo enhanced vetting. Subject to local laws this will require the individual to satisfactorily pass a series ofadditionalchecks as part of the recruitment process and on an ongoing basis if appointed to therole. HSBC Group reserves its position with regards to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed and/or if relevant on an ongoing basis.
About Company
HSBC Holdings plc is a British multinational investment bank and financial services holding company. It was the 7th largest bank in the world by 2018, and the largest in Europe, with total assets of US$2.558 trillion.
