Senior Marketing Operations Specialist
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Job Summary
As Senior Marketing Operations Specialist for Asia and Emerging Markets (AEM) you are the hands-on person who runs the regions marketing technology data automation and reporting.
You own the platforms integrations data reporting and AI workflows that the whole marketing team relies on.
This is the engine underneath marketing distinct from campaign operations who build and ship the campaigns. It is also the more experienced analytical seat: you own the analysis and the insight what the numbers mean and what to do while a more junior analyst produces the routine reporting.
About the Role
In this opportunity as Senior Marketing Operations Specialist you will:
Run the marketing technology stack: administer configure andmaintainthe regional marketing technology platforms and their integrations day to day including Eloqua (or the regional marketing automation platform) and Salesforce covering system configuration user management data flows and platform migrations.
Own the lead lifecycle and routing: buildandmaintainlead capture scoring and lifecycle management the routing rules and the MQL to SQL definitions and handoff into business development and sales so leads move cleanly and fast.
Own reporting analysis and insight: own the KPI and reporting framework and the data behind it including tracking and attribution;analysemarketing and pipeline performance; and turn the numbers into clear insight and recommendations for marketing and commercial leaders what they mean and what to do. Build andmaintainreporting in Power BI andSQL andguide the more junior analyst who produces routine reporting.
Build AI and automation into the work: design build and run AI and agent workflows for repetitive operations tasks such as data hygiene lead routing segmentation reporting andlocalisation turning manual effort into fast reliable automation.
Keep data clean and compliant: maintaindata qualityenrichmentand the integrity of records and keep marketing activity compliant with data regulation across AEM markets.
Keep marketingorganised: maintaincampaign taxonomy naming and the standard processes and templates that keep marketing consistent across markets and support budget tracking and reporting.
Document train and work with vendors: createclear documentation and run onboarding andtrainingso marketers across the region use the tools and processes consistently and work with external vendors and platform partners.
About You
You are a fit for the role of Senior Marketing Operations Specialist if your background includes:
Five or moreyearshands-on in marketing operations marketing technology or go-to-market operations in a B2B technology environment.
Strong hands-on experience administering a marketing automation platform such as Eloqua or Marketo and Salesforce including automation integrations lead scoring and lifecycle management.
A strong data and analytics background: you query and join data with SQL build reporting in Power BI and turn marketing and pipeline data into clear analysis insight and recommendations.
A foundation in business analytics or data science comfortable working with larger datasets to find and explain what is happening.
Hands-on experience building AI and automation including agentic AI workflows to remove repetitive work and speed up marketing operations.
Practical command of the lead lifecycle and a sales and marketing reporting background including lead scoring routing the MQL to SQL handoff and funnel reporting.
Experience working across a matrixed multi-regionorganisation ideally across Asia or emerging markets.
A self-starter who spots and fixes problems before they reach the wider team experienced enough to set the reporting standard and guide a more junior analyst and a clear communicator who can explain technical work to non-technical colleagues.
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Whats in it For You
Hybrid Work Model: Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities whether caring for family giving back to the community or finding time to refresh and reset. This builds upon our flexible work arrangements including work from anywhere for up to 8 weeks per year empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow lead and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation two company-wide Mental Health Days off access to the Headspace app retirement savings tuition reimbursement employee incentive programs and resources for mental physical and financial wellbeing.
Culture: Globally recognized award-winning reputation for inclusion and belonging flexibility work-life balance and more. We live by our values: Obsess over our Customers Compete to Win Challenge (Y)our Thinking Act Fast / Learn Fast and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental Social and Governance (ESG) initiatives.
Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice truth and transparency. Together with the professionals and institutions we serve we help uphold the rule of law turn the wheels of commerce catch bad actors report the facts and provide trusted unbiased information to people all over the world.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal tax accounting compliance government and media. Our products combine highly specialized software and insights to empower professionals with the data intelligence and solutions needed to make informed decisions and to help institutions in their pursuit of justice truth and transparency. Reuters part of Thomson Reuters is a world leading provider of trusted journalism and news.
We are powered by the talents of 26000 employees across more than 70 countries where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity accuracy fairness and transparency are under attack we consider it our duty to pursue them. Sound exciting Join us and help shape the industries that move society forward.
As a global business we rely on the unique backgrounds perspectives and experiences of all employees to deliver on our business goals. To ensure we can do that we seek talented qualified employees in all our operations around the world regardless of race color sex/gender including pregnancy gender identity and expression national origin religion sexual orientation disability age marital status citizen status veteran status or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
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About Company
Thomson Reuters delivers technology with purpose — empowering professionals to make faster decisions, gain sharper insights, and deliver greater impact.
