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Sales Support Coordiator Officer ( EDI & Billing )
Job Location:
Monthly Salary:
Posted:
17 June 2026 (30+ days ago)
Posted:
Application Deadline:
14 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Responsibilities
EDI Troubleshooting
Manage disputed invoices for customers on EDI billing
Trouble shooting root cause and resolve dispute on a timely manner
Communicate and work with local & overseas stakeholders for resolutions
Job Requirements
Strong communication and interpersonal skills with the ability to collaborate effectively across teams and stakeholders.
Positive attitude with a growth mindset demonstrating adaptability and a willingness to learn in a dynamic environment.
Detail-oriented proactive and able to work independently while maintaining a strong sense of accountability and urgency.
Experience in the Freight Forwarding industry including Freight Bill Audit and Payment (FAP) processes.
Prior customer service experience will be a plus
Able to perform effectively both independently and as part of a collaborative team environment.
Proficient in Microsoft Office applications including Excel Outlook and Word.
Strong organizational skills with the ability to manage multiple priorities and perform well under pressure in a fast-paced environment.
Candidates without prior experience are welcome to apply.
Working Hours:
Mon to Fri 8.30am 6pm
Required Skills:
Sales Support Coordiator / Officer ( EDI & Billing )
Required Education:
degree / diploma
