Sales Engineer (Position located in Singapore)

Please submit your resume in English.

To learn more about our team and office culture in Singapore visit the following links.
Careers Page: SMB Sales Engineer is a vital member of the sales team having primary responsibility for providing pre-sales technical support to prospective customers for all KnowBe4 products. This position will help identify key customer requirements and present KnowBe4 products that meet those applicable addition the ideal candidate will collaborate directly with other business units such as technical support to address complex technical issues.

Responsibilities:

• Investigate and document technical issues and communicate findings to development team or clients as required
• Communicate directly with prospective customers to gather details to fully define technical issues or customer requirements
• Help to create brand awareness for KnowBe4 products within the assigned territory and/or region
• Establish relationships with partners prospects and existing clients in support of the Sales teams objectives and engage and leverage corporate resources abilities budgets and personnel as appropriate
• Address technical issues that are impeding the closing of sales opportunities
• Work alongside the Sales team to implement and manage technical proof-of-concepts (POCs) for prospective customers

MinimumQualifications:

• 2 year degree or technical degree preferred
• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel)
• Experience with web browsers (Chrome Internet Explorer etc.)
• Excellent verbal and written communications
• Highly organized and result-oriented
• Excellent time management and organization skills
• Can demonstrate technical troubleshooting and analysis ability
• Can demonstrate integrity accountability respect and commitment
• Strong collaborative and teamwork skills
• Must be able to work with minimal supervision

Our Fantastic Benefits